Hi all. I'm wondering if anyone can offer a little insight or advice on this...
Last Saturday (April 28) I won an item on eBay and paid immediately through PayPal. The auction was for a rhinestone encrusted Sidekick 3 and my total was upwards of $400. I also sent the seller a message asking when she though she'd be sending it out to me and that I'd love to get it as soon as possible.
The woman writes me back on Tuesday and tells me that she's waiting for my payment to clear and that she'll be holding the phone until it does. After reading her message, I logged into my PayPal account to check the status of my payment and it said 'complete.' What's more, in the details of the payment it said 'instant transfer.'
I wrote her back and told her all of this, to which she responded that PayPal is wrong, she's had money taken back from her after she's sent out items and she'll e-mail me when it ships. That was Thursday morning.
In her listing, it did mention holding items, but only "for two business days." And from her e-mails, she has zero sense of urgency to get it out to me, even though I expressed interest at the beginning to get the package ASAP - and even offered to send additional money to do so. It's now over a week later - I have to assume that my payment has "cleared." The money has been deducted from my bank account.
Do I have a right to be annoyed? And what can I do to get her to send me my item?
Any thoughts would be much appreciated!!!
Last Saturday (April 28) I won an item on eBay and paid immediately through PayPal. The auction was for a rhinestone encrusted Sidekick 3 and my total was upwards of $400. I also sent the seller a message asking when she though she'd be sending it out to me and that I'd love to get it as soon as possible.
The woman writes me back on Tuesday and tells me that she's waiting for my payment to clear and that she'll be holding the phone until it does. After reading her message, I logged into my PayPal account to check the status of my payment and it said 'complete.' What's more, in the details of the payment it said 'instant transfer.'
I wrote her back and told her all of this, to which she responded that PayPal is wrong, she's had money taken back from her after she's sent out items and she'll e-mail me when it ships. That was Thursday morning.
In her listing, it did mention holding items, but only "for two business days." And from her e-mails, she has zero sense of urgency to get it out to me, even though I expressed interest at the beginning to get the package ASAP - and even offered to send additional money to do so. It's now over a week later - I have to assume that my payment has "cleared." The money has been deducted from my bank account.
Do I have a right to be annoyed? And what can I do to get her to send me my item?
Any thoughts would be much appreciated!!!