Help! chain of valentino bag broken, where to fix?

[Monppei]

I got the rockstud shoulder bag from farfetch awhile ago, and today the chain just broken and not able to put back... we only have the brand's counter in a local department store, i am not sure if they will take it for repair.. anyone could help?? thanks in advance!

 

[sassyni]

I would contacr farfetch..and if not valentinos customer aervice. They should be able to help.

 

[TheGrey.Life]

I got the rockstud shoulder bag from farfetch awhile ago, and today the chain just broken and not able to put back... we only have the brand's counter in a local department store, i am not sure if they will take it for repair.. anyone could help?? thanks in advance!

Hey just wondering what you ended up doing about this chain? Just had the same thing happen. Thanks!