Just got my first outlet order yesterday! It is the small florentine satchel in aqua. I am in love with it!! Now I wish I got it sooner, but then I remember I got it 50% off so waiting ended up paying off (literally)! I have several small flo satchels, but this is definitely the lightest color I have. I think it will still go with a lot things. There are a few indentations on the back of the bag as you can see in the second picture, but I expected some minor handling marks since it is from the outlet. Luckily they are all on the back! The color in real life is closer to the second picture I would say. But no pictures I have seen online do this pretty color justice! I am so excited! 
The customer service at the Reading, PA outlet is excellent. I would highly recommend you go through them if you ever need to do a phone order. The woman who helped me was very sweet and so patient. She also emailed me the morning after with my tracking number! The bag came very well packed, in its dust bag, with plenty of tissue. There were even small rubber bands around the tassels to keep them straight. Now that is A+ packing in my opinion!
The customer service at the Reading, PA outlet is excellent. I would highly recommend you go through them if you ever need to do a phone order. The woman who helped me was very sweet and so patient. She also emailed me the morning after with my tracking number! The bag came very well packed, in its dust bag, with plenty of tissue. There were even small rubber bands around the tassels to keep them straight. Now that is A+ packing in my opinion!
