Yeah, those patches don't look good. Does she still have the receipt? If it's purchased recently, I would bring it in asap, lest the store would think it's from normal wear and tear.
Yes, she should take it back, asap.
In defense of the SA, you can definitely see what appears to be colour transfer/dirt on the back of the bag in the photos you posted.Ok so we went to the coach store and the lady basically accused my mom of wearing the wrong type of clothing (cotton t-shirt?!?) so she sent it off to Jacksonville...
In defense of the SA, you can definitely see what appears to be colour transfer/dirt on the back of the bag in the photos you posted.
If it was only carried twice, how did it get so dirty? It almost looks like the bag was dragged on it's back - the whole area under the seam is black. Was she wearing dark clothing and the color transferred, maybe?
It doesn't look like a durable material ... Better off exchanging for something else if they let her
It doesn't look like a durable material ... Better off exchanging for something else if they let her
The surface appears as if it would be quite fragile but I haven't seen one IRL so I don't know for sure.
I dunno.....LOL....I think "glitter" and "lizard" are two words that should never be in the same sentence together anyway so there's that.
Ok so we went to the coach store and the lady basically accused my mom of wearing the wrong type of clothing (cotton t-shirt?!?) so she sent it off to Jacksonville...