Hi ladies, I purchased this box calf 28 Kelly in orange. I didn't realise that deep scratch until I received the bag. The scratch was located in the front near the bottom. It seem like caused by keys or diamond ring , the skin off too. Do you think that can be fixed by the spa. Should I keep it or return to the reseller. This is such rare color.
Should I keep it or return it?
- Thread starter Yoish
- Start date
Such a beauty. I'm not sure if spa can do the magic, also it depends on how much you paid ..if the spa won't so the magic and you paid a lot, I would vote for returning..
I would suggest asking Docride under the H vintage bag nightmare and H leather care thread http://forum.purseblog.com/hermes-r...ightmares-and-hermes-leather-care-295160.html to see if she thinks H spa can buff this out and what you may be able to expect after the treatment (if the scratch will still be visible). G'luck! It's a very nice looking bag.
This harsh scratch should have been revealed by the reseller and should not have been a surprise to you. Oh my. Not right. If the price was really good and you love her despite the scratch, then that is your business and right of course. I personally could not live with that scratch unless I had done it myself, and then I'd march straight to Docride or the boutique. Good luck.
The seller just mention the scratch is only minor hair line. However, it is not, I am very disappointed
Oh Yoish, return immediately. You can and will find a bag for that price. I am so sorry and understand the terrible disappointment but 7000.00 is certainly not chump change.
Great bag, but for that money I would want it perfect, never mind a minor-turned-major scratch.
I think the H spa could minimise but not erase, I wouldn't do any DIY
Certainly worth asking for a 30% discount, if no go then return
I think the H spa could minimise but not erase, I wouldn't do any DIY
Certainly worth asking for a 30% discount, if no go then return
Agreed, and I'm not even fussy
I agree with sparklelisab. This shouldn't be a surprise. Did you see the picture of the scratch before hand? It doesn't look like a minor hairline scratch to me. Prices are dependant upon many factors like age, condition, color, rarity, etc (and how much you want it). To me it's about whether I know what I was getting and then deciding if it was a fair price. If you decide to keep it, I'd suggest discussing with the seller about discount because the spa will not be free--this all depends on whether or not the seller was being clear/honest with the description in the first place. G'luck!
The seller only took one picture on the scratch in flat angle. It is hard to see on that picture. I understand this is per owned condition, i cannot expect in prefect condition, but the seller Should describe clearly in such expensive item.
It is a a beautiful bag, and although I am not a fussy person the scratch would bother me as it was not properly disclosed. I would expect to pay half the original price for that sort of flaw. The top layer of the leather is missing so it's not as if it would go unnoticed.