Dry Cleaners Ruined My Silk Blouse

[Michele26]

The cleaners attached the receipt over the plastic cover with a staple and with it my silk blouse. I have two tiny hole marks on the shoulder. Is there anything that could be done? I paid a small fortune for this blouse, and now it's ruined.

Any suggestions will be greatly appreciated.

 

[erinrose]

So sorry about your blouse. Go back and demand the cleaner pay for the blouse! They should give you every dime you paid for that piece!

 

[lorihmatthews]

I'd see if they can do some sort of small repair on the inside of the blouse so it doesn't show on the outside.

 

[Love Of My Life]

I'd call the manager/owner & have a conversation about this.

They have insurance & should offer you full reimbursement or make an overture
as to what they can do.

You should ask for what you want...Can the blouse be replaced? If a repair
can be done would you be happy?

 

[papertiger]

What a totally stupid thing to do, and a nightmare for you

They will have insurance, if you want to pursue compensation

 

[jetstream7]

Try steaming it.
I once had a dry cleaner put a safety pin right through a silk sash, and it closed up when I steamed it.

 

[Mariapia]

It happened to one of my dresses a few years ago. The dry cleaner had insurance and they paid for the dress...

 

[Michele26]

So sorry about your blouse. Go back and demand the cleaner pay for the blouse! They should give you every dime you paid for that piece!

I'd call the manager/owner & have a conversation about this.

They have insurance & should offer you full reimbursement or make an overture
as to what they can do.

You should ask for what you want...Can the blouse be replaced? If a repair
can be done would you be happy?

What a totally stupid thing to do, and a nightmare for you

They will have insurance, if you want to pursue compensation

It happened to one of my dresses a few years ago. The dry cleaner had insurance and they paid for the dress...

Just got back from a weekend trip; I had a chance to think it through. This is a family owned business and the woman is so sweet and kind; reaching out to be recently when my mother passed. I'm going to *gently* remind her to please be careful. The last time I had this same blouse cleaned there she put a safety pin on the hem, so when I brought it in this time I asked her to please only put safety pins on the tag. I've never had a problem with any other silk blouses with her.

Ordinarily I would have NO problem demanding a cleaner pay for clothes they've ruined.

 

[Michele26]

I'd see if they can do some sort of small repair on the inside of the blouse so it doesn't show on the outside.

Try steaming it.
I once had a dry cleaner put a safety pin right through a silk sash, and it closed up when I steamed it.

I read about the steam method on the net, and I'm going to try it.

 

[Michele26]

This is one of the reasons I love TPF, not only do we get to share our love of handbags/shoes/clothes, etc., etc., but you can come here and post a problem and always receive support.

ladies.

 

[summer2815]

I hope the steam method works. I know in retail, when they pin the clothes to be smaller on a mannequin, they steam out the holes.

 

[authenticplease]

This is one of the reasons I love TPF, not only do we get to share our love of handbags/shoes/clothes, etc., etc., but you can come here and post a problem and always receive support.

ladies.

so sorry to hear about your Mom. Thinking of you!

 

[Michele26]

so sorry to hear about your Mom. Thinking of you!

Thank you.

 

[Gimmethebag]

I hope the steam method works. I know in retail, when they pin the clothes to be smaller on a mannequin, they steam out the holes.

We did the same thing. A good steamer is invaluable!

 

[MyLuxuryDiary]

so sorry to hear about your blouse