I just stumbled onto this website and I am head over heels for these bags. Just gorgeous and classic. Can anyone comment about the quality? From the research I have done, it seems like very good quality and customer service, but since I would be paying for insurance and shipping to the US, I am curious about bag quality and customer service. On a side note, I did email them about a specific bag and they responded with a very personal email within 8 hours. I was impressed.