Please help me My item was taken down. I have been selling pre loved designer items for years and this is the very first time this has happened to me. I was selling my authentic Louis Vuitton bee charm chain which I only purchased last year. The listing even had a picture of the receipt!!!
This is the message I received….
"After reviewing your eBay account, we've taken the following action:
- Violating listings have been removed. A list of removed items is available further down in this email.
- We have credited all associated fees except for the final value fee for your listing(s).
The listing that was removed appeared to violate eBay policy or a rights owner's trademark. Please remember that you are responsible for the quality and authenticity of the products that you offer on eBay. It is against eBay policy to list any counterfeit items.
For more information please see our Replica, counterfeit items, and unauthorized copies policy:
http://pages.ebay.com.au/help/policies/replica-counterfeit.html
There are multiple concerning factors on the item you are selling. To help us protect your status as a seller on our site, you may consider the following improvements for your listing: - Make sure your item is in the right category. - Building a positive selling history will increase buyer trust in your listings. - If your item has a serial number, authenticity card, or other indicator of legitimacy, we recommend that you include this information and a clear copy of it in your listing, too. -You may have the item authenticated and provide a clear scan of the Certificate of Authenticity in your listing. Or you may provide a copy of your proof of purchase of the item. All fees associated with this listing will be credited accordingly.
Please be sure your current and future listings follow these guidelines, keeping in mind that additional violations could result in the suspension of your account.
If you have additional questions, contact our policy experts.
http://ocsnext.ebay.com.au/ocs/cusr?query=1337&domain=email1418"
Has anybody every had this happen to them before? I don't know what to do. Funny enough, my other authentic Louis Vuitton items are still currently active. Why would they take down one item but not the others? I rely a lot on ebay to list my designer items and now I think my reputation may now be jeopardised. Please help!
This is the message I received….
"After reviewing your eBay account, we've taken the following action:
- Violating listings have been removed. A list of removed items is available further down in this email.
- We have credited all associated fees except for the final value fee for your listing(s).
The listing that was removed appeared to violate eBay policy or a rights owner's trademark. Please remember that you are responsible for the quality and authenticity of the products that you offer on eBay. It is against eBay policy to list any counterfeit items.
For more information please see our Replica, counterfeit items, and unauthorized copies policy:
http://pages.ebay.com.au/help/policies/replica-counterfeit.html
There are multiple concerning factors on the item you are selling. To help us protect your status as a seller on our site, you may consider the following improvements for your listing: - Make sure your item is in the right category. - Building a positive selling history will increase buyer trust in your listings. - If your item has a serial number, authenticity card, or other indicator of legitimacy, we recommend that you include this information and a clear copy of it in your listing, too. -You may have the item authenticated and provide a clear scan of the Certificate of Authenticity in your listing. Or you may provide a copy of your proof of purchase of the item. All fees associated with this listing will be credited accordingly.
Please be sure your current and future listings follow these guidelines, keeping in mind that additional violations could result in the suspension of your account.
If you have additional questions, contact our policy experts.
http://ocsnext.ebay.com.au/ocs/cusr?query=1337&domain=email1418"
Has anybody every had this happen to them before? I don't know what to do. Funny enough, my other authentic Louis Vuitton items are still currently active. Why would they take down one item but not the others? I rely a lot on ebay to list my designer items and now I think my reputation may now be jeopardised. Please help!