Same here. Have been getting them for about two years - every single one was either sent to me, emailed, or I got a phone call from the store, or sometimes all three! The last one I got was in December - I think it ended on the 31st, after that - nothing. I emailed and was first given the "marketing decides who gets them, we can give you their contact info, etc. etc." I emailed back and said that's great, but I really am just looking for a yes or no answer here because she never said, and she confirmed, no I was not scheduled to receive them and they do not have any additional to give me.
I didn't use them that frequently, and if I did was just calling or placing an online order because I rarely go to the mall with the fp store because it is further away than my regular mall. So maybe that could be it, but I have a hard time believing there is a rhyme or reason to it, or if there is a reason they apply it with blanket logic that may not be applicable for the people who are being affected. I also won't be buying anything without a PCE, so I'm probably done for awhile with
Coach. Someone did share a $100 off $300 with me, and hopefully if I want something in the future, someone will help me again, but if not it's probably for the best.. I just got engaged so now I have a wedding to pay for, so thanks for helping me save, coach!