bought bag and seller says already sold it.

J

Jenna1980

Member
Jun 12, 2013
30
0
#1
I purchased a bag on*eBay*last night and when I woke up, paid for the bag. Checked my e-mail and saw a message from seller I didnt know she/he had sent saying she already sold the bag before and doesn't have it anymore, so basically sorry and don't pay. too late I just did!*

So I wrote her and asked her how a refund would go and then again because I researched it for a little while and I told her she could just refund it back to the card (that's how it works I read) and haven't heard back all morning. From all the sales she has had (like 12000 or so) I would think selling on*eBay*is her job but I will assume she maybe has another one and just hasn't got the message yet. How long should I give her to respond and should I write her again at that time or just open a dispute? Thank you!
 
#2
I sell on multiple sites. I have occasionally had something sell on one site and before I could delete it on the other sites it would sell there as well. Give your seller at least 24 hours to respond. Personally I give 2-3 days.
 
#3
Owie,

I'm sorry to hear you are going through that =(

I know that people who sell on multiple sites can run into this. For instance, I have a bag on reserve with a consignment shop with a down-payment because they are getting two of my other purses toward a trade.

I noticed they still have the bag I bought on eBay up for sale - even though on their website it shows it "out-of-stock" - it makes me nervous since I've already invested partially in the bag but I can see why they do that.

I'm sorry you are dealing with that - I know anytime my cards have been refunded via ebay/paypal it has taken 2-3 days to see the funds back. Which is not very convenient if you have your eye on something else.
 
#4
Since your seller has acknowledged she sold the bag, would expect a prompt refund.

A day at the most.. it only takes a few moments

to process your refund...

You should not have to ask if it was done... She should have done it once she saw you
paid...
 
#6
hotshot said:
Since your seller has acknowledged she sold the bag, would expect a prompt refund.

A day at the most.. it only takes a few moments

to process your refund...

You should not have to ask if it was done... She should have done it once she saw you
paid...
Click to expand...

I would expect that. Good luck!
 
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