So, a month or two ago I posted a thread here about which sunnies I should pick, "audrey" or "tailor". I eventually decided on the tailors and was thrilled when they arrived. I have worn them almost every day since. They are the perfect pair of sunglasses and flatter my face and style impeccably but today something awful happened. I noticed when I was wiping them down with the cloth that there was a crack on the part that goes over your ear. It's a crack from the inside and if it gets bent at all it will snap off. I was beside myself and could not stop obsessing over it. I don't understand how this could happen. The frames feel so sturdy. I have only adjusted them to fit my face once when I first got them. I don't know what to do. They were by all means not cheap and I am deeply upset by the quality as I have pairs of sunglasses that I have worn for years of equal or lesser value that have stood the test of time. I purchased them off of amazon. I have contacted céline customer service but judging but the stories on here about their CS I don't think I will be hearing from them any time soon. I contacted the seller on amazon because perhaps I got a defective pair (yup, just my luck) hoping for a replacement. I'm praying it works in my favor because I love my tailors and once they fully break I will be completely heartbroken. Just needed to vent.
ETA: If the outcome isn't in my favor. Do you guys think that a eyeglass place would be able to repair something like this?
ETA: If the outcome isn't in my favor. Do you guys think that a eyeglass place would be able to repair something like this?