Several weeks ago I listed an authentic Bbag on ebay, and accepted a BO of almost $1,000. I stated in my auction that I would only accept Paypal. Long story short... when my buyer used Paypal, Paypal put a hold on the funds. Apparently her roommate has some unresolved monetary issues with Paypal, which he has no intention of resolving, and since they share the same address, her account with Paypal is not in good standing.
After "investigating" for 2 weeks, Paypal has refunded her money in full. I called yesterday and spoke to two people, including a Paypal supervisor who told me that the buyer COULD pay by selecting "pay by credit card" and then inputting a DIFFERENT credit card number than the one currently associated with her Paypal account. When I explained this to my buyer, she said her account is still "limited" and that she can't accept or receive any payments.
So... what is the story? And what are our options? I certainly am not going to accept a personal check. What else can I do? She wants to pay -- I want to ship, but how do we manage that? I don't want to have to list her as a non-paying buyer, and I'd prefer not to have to re-list the bag, but this is taking forever to resolve and is frustrating the hell out of me.
After "investigating" for 2 weeks, Paypal has refunded her money in full. I called yesterday and spoke to two people, including a Paypal supervisor who told me that the buyer COULD pay by selecting "pay by credit card" and then inputting a DIFFERENT credit card number than the one currently associated with her Paypal account. When I explained this to my buyer, she said her account is still "limited" and that she can't accept or receive any payments.
So... what is the story? And what are our options? I certainly am not going to accept a personal check. What else can I do? She wants to pay -- I want to ship, but how do we manage that? I don't want to have to list her as a non-paying buyer, and I'd prefer not to have to re-list the bag, but this is taking forever to resolve and is frustrating the hell out of me.