I am currently going thru PayPal claim and the due date is today. I was told by Authenticate4u that the document will be sent by Thursday which I have not received - checked junk, spam, it's not Uni or work email - I have emailed them several times, try to call them but no luck. The phone number just goes to straight to voice mail. I left a voice message and a text message but no reply. This is shocking service. I need a written report to PayPal. It's already stressful enough being scammed by a seller and now Authenticate4u is giving me more grief. Is there any other GOOD and FAST prada authenticating service that I can use? I need it urgently. Thanks in advance.
I'm just asking - not being accusatory - but - are you sure they have the right address to respond to? Also - they may be away on weekends - just a thought -