I just closed an unpaid item dispute after 7 days of no contact and ebay already credited my FVF.
I have heard stated before that I can now neg the buyer without fear of retaliation? Just making sure.
If they do not respond to the NPB report, they can try to neg you but eBay will change the neg to a neutral - it will not affect your rating. Their comment stays, but underneath the comment eBay will put an explanation that the buyer did not respond to the NPB report.
In addition to the negative you left them, it's always good to reply to your original Non Paying Bidder negative that they also tried to neg your account after not paying. That way other sellers know that the person is not trustworthy.
e.g. After the dispute is closed I leave negative feedback simply stating: Non Paying Bidder.
If they try and leave me a negative, after it is removed from my profile by eBAY, I respond to the original neg I left on their account that says: Sellers Beware, NPB tried to leave retaliatory neg feedback.
This just happened to me today. You can neg your non paying buyer without fear of retaliation. If they neg you back, eBay will remove their neg that they left for you, and they will add in their own note saying why they removed it. In my case, they said that the buyer never responded to the unpaid item notification. It doesn't affect your total score.
Also, since my buyer had zero feedback to begin with, she was also removed from eBay. Yea!
hmm, new development: the buyer just paid! No email communication or explanations at all, just paypal payment. Today is the 9th day after I filed NPB, and 16 days after auction closed. I suspect he got scared by the NPB strike.
I immediately refunded and pointed out that the item is no longer available for sale to him. (I already made second chance offer yesterday).
I haven't negged yet. Does this change anything?
How do I respond to the neg feedback that they left me? I couldn't figure it out.