Hi everyone,
Does anyone have experience with adding jump ring to a platinum chain at Tiffany?
I recently purchased the Victoria Pendant (1.00 tcw), which comes with a 16" chain attached to the pendant. I requested the chain to be lengthened to 18" and have a jump ring added at 16", so I can wear it in two different lengths. My SA didn't waive the service charge and it costs $75 to get it done. What is even more upsetting is that, when it was delivered to me today, the jump ring is poorly finished; it resembles a warped oval, with the site where the two ends were merged together clearing visible.
In the past, Cartier and Van Cleef have added jump rings to chains for me free of charge. The jump rings have always come out perfectly. Am I being unrealistic to compare Tiffany's workmanship to Cartier's and Van Cleef's?
Does anyone have experience with adding jump ring to a platinum chain at Tiffany?
I recently purchased the Victoria Pendant (1.00 tcw), which comes with a 16" chain attached to the pendant. I requested the chain to be lengthened to 18" and have a jump ring added at 16", so I can wear it in two different lengths. My SA didn't waive the service charge and it costs $75 to get it done. What is even more upsetting is that, when it was delivered to me today, the jump ring is poorly finished; it resembles a warped oval, with the site where the two ends were merged together clearing visible.
In the past, Cartier and Van Cleef have added jump rings to chains for me free of charge. The jump rings have always come out perfectly. Am I being unrealistic to compare Tiffany's workmanship to Cartier's and Van Cleef's?