Today, I bought my first Chanel at Saks. The SA was sooo nice and I definitely planned on buying more from this person... I couldn't be happier at that point.
So I opened a Saks card to get the 10% off... I was approved but the price of my bag was greater than the max on my card. So the SA kindly let me pay the remainder with my personal credit card.
I was told that I could use the 10% on other purchases using my personal credit card so I decided to check out the makeup counter... and decided to buy something there. As the makeup SAs were ringing me up, they told me I couldn't get the 10% anymore since my limit was used. They called the store manager and this is when things got so bad.
She told me to give her my receipt for my Chanel purchase because she said I could only get 10% on the max on my card. She wanted to check if I was charged correctly - which I believe I was since the Chanel manager approved the sale. She was causing such a big scene at this point. When I refused, she said out loud "So you want to get out of here quickly cause you got a great deal." in the most snooty way possible. (Oh yeah.. I would've had to pay 100$ more...call me a discount thief... wtf, 100$ is not that much compared to how much I paid for the bag.. it wouldnt have mattered if I paid that or not)..
Everyone stared at me - she treated me like a criminal.. me, a paying customer. I was so humiliated. So to shut her up, I gave her my receipt.
I've never been so humiliated or treated like a worthless person in my life. Now, every time I look at the bag I think of that experience... I think I may wanna return it.
So I opened a Saks card to get the 10% off... I was approved but the price of my bag was greater than the max on my card. So the SA kindly let me pay the remainder with my personal credit card.
I was told that I could use the 10% on other purchases using my personal credit card so I decided to check out the makeup counter... and decided to buy something there. As the makeup SAs were ringing me up, they told me I couldn't get the 10% anymore since my limit was used. They called the store manager and this is when things got so bad.
She told me to give her my receipt for my Chanel purchase because she said I could only get 10% on the max on my card. She wanted to check if I was charged correctly - which I believe I was since the Chanel manager approved the sale. She was causing such a big scene at this point. When I refused, she said out loud "So you want to get out of here quickly cause you got a great deal." in the most snooty way possible. (Oh yeah.. I would've had to pay 100$ more...call me a discount thief... wtf, 100$ is not that much compared to how much I paid for the bag.. it wouldnt have mattered if I paid that or not)..
Everyone stared at me - she treated me like a criminal.. me, a paying customer. I was so humiliated. So to shut her up, I gave her my receipt.
I've never been so humiliated or treated like a worthless person in my life. Now, every time I look at the bag I think of that experience... I think I may wanna return it.