This isn't about a bag, but you ladies are really knowledgeable and fair with ebay transactions so I'd like some opinions.
I purchased a Pravana Smoothout kit from a seller containing shampoo, conditioner, and the smoothing treatment.
When I got the package, everything was wrapped beautifully, and didnt look damaged or banged up at all. The seller had put the set (which comes in its own bag) in a shoe box, and the items were also wrapped in bubble wrap.
But when I opened it, the lid on the treatment has a significant crack, it looks sliced open. Its definitely not full anymore, but there is more than half.
I can post a picture if necessary for you guys to see, I just feel that given the packaging was all so pristine on arrival, I dont see how the lid could have been damaged in transit. I think the seller sent it like this.
I sent the seller a message as I'm concerned about the product. Many products such as relaxers or hair dye have to be used within a certain amount time after opening. I relayed my concerns to her and she just said she's sorry, and the product is fine as its natural.
I'm not satisfied with that answer and I strongly believe she sent it to me in that condition.
Should I just let it go? message her again?
Thanks everyone
I purchased a Pravana Smoothout kit from a seller containing shampoo, conditioner, and the smoothing treatment.
When I got the package, everything was wrapped beautifully, and didnt look damaged or banged up at all. The seller had put the set (which comes in its own bag) in a shoe box, and the items were also wrapped in bubble wrap.
But when I opened it, the lid on the treatment has a significant crack, it looks sliced open. Its definitely not full anymore, but there is more than half.
I can post a picture if necessary for you guys to see, I just feel that given the packaging was all so pristine on arrival, I dont see how the lid could have been damaged in transit. I think the seller sent it like this.
I sent the seller a message as I'm concerned about the product. Many products such as relaxers or hair dye have to be used within a certain amount time after opening. I relayed my concerns to her and she just said she's sorry, and the product is fine as its natural.
I'm not satisfied with that answer and I strongly believe she sent it to me in that condition.
Should I just let it go? message her again?
Thanks everyone
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