katev said:I know what you mean. I worked on a british tan city bag that had a strap connection like that. It looked kind of "stretched and twisted and chewed." I didn't have much luck with that bag overall so I don't know if my advice will be any good, but here goes.
I would rehab the bag in the usual manner giving the area lots of moisturizer. When it is dry I would take a thin, fine scissors, like a nail scissors and just trim a smidge off to get rid of the shaggy edges. Then I might try some leather-safe fabric glue on the edges to stablilize it and keep it from stretching and twisting so much in the future.
Those are just my thoughts, and I don't know if they will do any good. Hopefully someone else will be able to advise you better, good luck!
Thanks! I was considering some fabric glue. Perhaps I'll give it a try.