Does Fendi not fix your bag if something happens to it like a defect? I brought my bag in expecting they would fix it for free but they suggested the shoe factory.
That sucks. I have a Fendi that has a broken strap and I don't have a receipt. blahhh.
I realize that this is an old post but Fendi will refer you to Fordhams in NYC for their repairs. You can look up Fordhams via Internet. They are the only authorized repair shop for Fendi.So there's not a customer service to contact for fendi