Really?? H does not clean the inside of the bags?? Gosh!!
Nope, interior maintenance is not part of their spa process.
Really?? H does not clean the inside of the bags?? Gosh!!
I had sent in a bag for spa and there was mould on the inside. I have yet to receive the bag and I'm still waiting anxiously for it's return as I am not sure what extend of repair the craftsman can do with it. Not to mention, the many months of waiting does make me nervous as I have asked if they were able to do it and there was no definite answer given by the SA. I'm just crossing my fingers and toes for it. I shall update on the result of it when I get to see it.
As I know it depends on the shop policy, if they doubt about the authenticity, they will ask for receipt.
Oh dear how long have u been waiting already? by the way why was there mould in ur bag? Was it bcos u didnt use it for a very long time?
I have been waiting for 3 months but I guess I will have shown more patience if they were more clear with whether the craftsperson being present or not.. their communication is utterly confusing.
The mould was also partly due to the humidity as well. ush:
Sigh~ Now I just hope that after waiting for so long, the bag is well refurbished as I believe no customer will appreciate being hung around for so long and paying a few hundred dollar to be told that they are not able to help with it.
As I know it depends on the shop policy, if they doubt about the authenticity, they will ask for receipt.
ic u brgt it to which SG Hermes store? Did u call them again to check status?
I brought it to Liat Towers and I was just told that the lady will be back in a week and it be another month of waiting for me.
I have never heard of this policy with regards to requesting receipts for spa to verify authenticity, in any Hermes boutique I've been to over the years.