I bought an Hermes CDC about a month ago for $1800.00 in a private sale, and paid through Paypal.
The seller sent the package USPS Express Mail on June 4th, with full insurance.
The USPS tracking showed it was in NYC, then it was never updated after that.
The PO told the seller the package had been lost, and that she should file a claim.
The seller refunded me $900.00 right away, and I am waiting for the other half.
I think I am going to file a claim with Paypal just to be safe before the 45 day time period passes....I have told her I may file....NOT because I do not trust her....but because I have been burned in the past for being too trusting.
I am not writing this because I have not received the other half of the money, I believe she will pay me in the near future.....I am writing this to try and get help with her claim with USPS.
The seller has filed a claim, and on June 21st she got a letter from the Post Office that said the claim was denied, and she has 30 days to give proof of the value of the CDC that was in the package.
This is from the seller " ...apparently the copies that I sent (receipt and PayPal invoice) were not sufficient. "
I believe the receipt the seller was referring to was the Paypal receipt, NOT the receipt from the Hermes boutique, because she has told me she is still looking for that.
The seller was the original owner of the CDC.
I offered to help her with the claim....and I am looking for advice.
Has anyone successfully had a claim settled with the PO?
If so, what does the seller need to send the PO as proof that the item was worth $1800.00??
If she cannot find the original Hermes reciept, are we out of luck? I believe the original price of the CDC was more than 1800.00.
The proof that I paid her $1800.00 on Paypal for the CDC is not sufficient.
Thanks in advance for any help!
The seller sent the package USPS Express Mail on June 4th, with full insurance.
The USPS tracking showed it was in NYC, then it was never updated after that.
The PO told the seller the package had been lost, and that she should file a claim.
The seller refunded me $900.00 right away, and I am waiting for the other half.
I think I am going to file a claim with Paypal just to be safe before the 45 day time period passes....I have told her I may file....NOT because I do not trust her....but because I have been burned in the past for being too trusting.
I am not writing this because I have not received the other half of the money, I believe she will pay me in the near future.....I am writing this to try and get help with her claim with USPS.
The seller has filed a claim, and on June 21st she got a letter from the Post Office that said the claim was denied, and she has 30 days to give proof of the value of the CDC that was in the package.
This is from the seller " ...apparently the copies that I sent (receipt and PayPal invoice) were not sufficient. "
I believe the receipt the seller was referring to was the Paypal receipt, NOT the receipt from the Hermes boutique, because she has told me she is still looking for that.
The seller was the original owner of the CDC.
I offered to help her with the claim....and I am looking for advice.
Has anyone successfully had a claim settled with the PO?
If so, what does the seller need to send the PO as proof that the item was worth $1800.00??
If she cannot find the original Hermes reciept, are we out of luck? I believe the original price of the CDC was more than 1800.00.
The proof that I paid her $1800.00 on Paypal for the CDC is not sufficient.
Thanks in advance for any help!
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