eBay sided seller who never shipped my item

#121
Sorry this is happening. Be sure and use Ebay to request her contact info. They will email you her name, address and phone number. Then they email her your info saying you requested her info and they gave it to you. This let's the scammer know you mean business because you need this personal info to get anywhere with a police claim, small claims court, and any other place you can report her too.

If you decide to call her, the call will probably rattle her, and sometimes just knowing that you have her info and can proceed to report her all over the place will encourage her to do the right thing. Good luck, and very smart to try and keep this under the radar. word of advice, if anyone asks you to post the link to the auction - be careful. Use Private Messages for that because as in Hilaryroxmasox case, people looked up the auction and contacted the scammer and told her about the thread. In her case it worked out, in others - not so much.

Hope you get this resolved.
 
#122
So happy to hear you finally got your final and for real refund (minus the bogus $100) from this "seller." I encourage anyone who has been hit by fraud to do any and everything they can to report the fraud and pursue it to the end. That is what I plan to do, and would encourage all to do.

ETA: everything Cocolo said!
 
#123
hilaryroxmasox said:
I am so sorry to hear this, sorry I've been so busy I just got the chance to go on the forum. I told my seller plain and simple: I will do anything in my power to get my money back as she never shipped the item to begin with. After getting a bounced e-check for my first refund, I called paypal every day and alerted them about this scammer. I think she came to her senses and finally refunded me minus $100 for "harassment fees" :roflmfao: I'm not kidding. Is there any way you can go to Royal Mail and tell them they owe you £1500 because you had paid for signature confirmation and they failed to do that?

You should report your buyer to the IC3, eBay Fraud Department, Paypal Fraud department and you can contact her local police. You did have her address after all so unless she has packed up and moved to Cuba, you have more than enough information to report her. Scammers should not get away with anything, not even behind a computer screen. Hope things work out for you and please don't hesitate to continue this thread if you need the help. The ladies here have been more than helpful and I am grateful. Thank you so much for all of your help ladies!
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Yay, you got your refund (well, minus the harassment fees, lol, what a moron)!!!

Thanks for your kind words. I am trying to get the Swedish PO to refund the whole amount but Royal Mail will not admitt that they delivered it. They regard it as lost. I have filed with Action Fraud (the Met police I think?) and I continue pushing where ever I can. I also wrote ebay (even though the sale was only via paypal but the original listing was on ebay) I told them of this and I also said that I don´t care if they close my ebay account for me selling outside of ebay. I cannot sell there anymore anyway nor can I use paypal.

I have alot of friends in London so I go there quite regularly, next time I will file a police report against her and Royal Mail with her local police station.
 
#125
lovely64 said:
Yay, you got your refund (well, minus the harassment fees, lol, what a moron)!!!

Thanks for your kind words. I am trying to get the Swedish PO to refund the whole amount but Royal Mail will not admitt that they delivered it. They regard it as lost. I have filed with Action Fraud (the Met police I think?) and I continue pushing where ever I can. I also wrote ebay (even though the sale was only via paypal but the original listing was on ebay) I told them of this and I also said that I don´t care if they close my ebay account for me selling outside of ebay. I cannot sell there anymore anyway nor can I use paypal.

I have alot of friends in London so I go there quite regularly, next time I will file a police report against her and Royal Mail with her local police station.
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If they regard it as lost, and have said so in correspondence, does that allow you to file an insurance claim for the amount?
 
#127
IrisCole said:
If they regard it as lost, and have said so in correspondence, does that allow you to file an insurance claim for the amount?
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Yes, they do but I will only get 10 000 Sek, not 17 700 (£1500) Sek which is what my paypal debt is. Since it´s trackable with date, time and postal code it has per definition been delivered by Royal Mail (someone has had to scann it manually for the info to turn up at the website). They have just not followed through with requiring a signature. This is where I consider myself eligeble for the full amount of the loss, not just what it was insured for. I demand either a signature or a full refund and I have taken this further up to be looked at and decided. I don´t expect to win though.

Since I couldn´t provide a signature (which I had paid for, and always do)PP ruled in the favor of the buyer. By neglecting to request said signature and delivering the package anyway, Royal Mail has caused me to lose the case. I bought a service which has not been followed through with.
 
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