I sold my old iPhone 3G to a buyer in Russia last month. I just upgraded. The phone was in perfect condition and worked just fine when I sent it to him. He had the phone in his possession for about 2 weeks, then he contacted me to tell me it wasn't holding a charge. Quite honestly, I think he's lying. He messaged me through eBay's messaging system and demanded that I refund him $35 for repairs otherwise he would leave me negative feedback. He did not provide me with any proof of this allegedly necessary repair.
I contacted eBay each time he messaged me and demanded that I send him money. When he did in fact leave me negative feedback, eBay said that was feedback extortion and they removed the neg immediately.
Unfortunately, this dishonest buyer was not deterred. He opened a claim against me, stating that I was a liar and the phone was faulty. He sent me another message saying that he "demanded" that I pay him. Even though he was found guilty of feedback extortion AND eBay was going to contact him a second time for sending me threatening messages, eBay still found in his favor.
I am livid. Now my PayPal account is negative too.
Do I have any recourse? Can I do anything except hope that this guy doesn't pay to have the iPhone shipped back to me?
I contacted eBay each time he messaged me and demanded that I send him money. When he did in fact leave me negative feedback, eBay said that was feedback extortion and they removed the neg immediately.
Unfortunately, this dishonest buyer was not deterred. He opened a claim against me, stating that I was a liar and the phone was faulty. He sent me another message saying that he "demanded" that I pay him. Even though he was found guilty of feedback extortion AND eBay was going to contact him a second time for sending me threatening messages, eBay still found in his favor.
I am livid. Now my PayPal account is negative too.
Do I have any recourse? Can I do anything except hope that this guy doesn't pay to have the iPhone shipped back to me?