Hi ladies,
I sold one of my louis vuitton suhali bag and this buyer from Germany that has 2412 private feedback bought the item. Everything was smooth at first, I contacted buyer offering an insurance and told him that I'm happy to cover half of the insurance fee which he agreed. A day after he paid (which was this afternoon) I went to the post office, mailed the bag and update the tracking on eBay.
2 hours later he filed an unauthorized transaction which resulted in a minus balance on my paypal account
I called paypal straight away and they assured me as long as I have proof of shipment then I should be ok.
I Shipped to the address on paypal order page and i believe I'm also eligible for seller protection
What do you ladies think I should do in this situation??? Should I recall the package??(I'm actually not sure if I can even recall the package) I'm in Australia and never had an experience with recalling a parcel
Postage plus insurance to Germany was $99.10 (I only charged buyer $85) and I was running around like crazy this afternoon trying not to be late to pick up my daughter and get to the post office! It's very upsetting when you trying to please your buyer but all they want to do is to scam you! Make me very very scared to sell my bags on eBay in the future
I sold one of my louis vuitton suhali bag and this buyer from Germany that has 2412 private feedback bought the item. Everything was smooth at first, I contacted buyer offering an insurance and told him that I'm happy to cover half of the insurance fee which he agreed. A day after he paid (which was this afternoon) I went to the post office, mailed the bag and update the tracking on eBay.
2 hours later he filed an unauthorized transaction which resulted in a minus balance on my paypal account
I called paypal straight away and they assured me as long as I have proof of shipment then I should be ok.
I Shipped to the address on paypal order page and i believe I'm also eligible for seller protection
What do you ladies think I should do in this situation??? Should I recall the package??(I'm actually not sure if I can even recall the package) I'm in Australia and never had an experience with recalling a parcel
Postage plus insurance to Germany was $99.10 (I only charged buyer $85) and I was running around like crazy this afternoon trying not to be late to pick up my daughter and get to the post office! It's very upsetting when you trying to please your buyer but all they want to do is to scam you! Make me very very scared to sell my bags on eBay in the future