Hi everyone - I ordered a blue suede town from Matches and I am absolutely 100% in with the color and the bag overall, BUT...as soon as I took it out of the dustbag I noticed EVERY SINGLE TASSEL IS SPLIT!!
They are all split or splitting up to the zipper (even the one holding the mirror that is tied on the ends, has splits in the middle! ) I can't see any glue residue either, it appears that the suede tassels are pressed together but there is no adhesive? On my agneau bags the tassels are all tightly glued together. Could this be a defect on all suede bags or at least this color suede?
I am beyond :cry::cry::cry: because I totally adore the bag but I have no idea what to do. Even if ONE of the tassels was intact I could deal with it because I would put it on the front zipper and tuck the bunny ears in since that's how I carry my bags anyway. But every single one?? If I exchange for another, will it be only a matter of time before all of those split too?
Has anyone had a good result re-glueing their tassels? Any specific product to use?
Finally - unsure about the how Matches is with returns. They shipped this one immediately and it arrived within a few days of placing my order (I'm in NY) but I think it may be a hassle to pack up (I already cut the DHL bag that the box arrived in) and ship back? Hopefully someone there will recognize that the split tassels aren't meant to be that way? The bag is otherwise in perfect new condition with the interior packing, all cards, etc.
Here are some pics. ok ladies please give me your expert advice - WHAT WOULD YOU DO??
Thank you!!
They are all split or splitting up to the zipper (even the one holding the mirror that is tied on the ends, has splits in the middle! ) I can't see any glue residue either, it appears that the suede tassels are pressed together but there is no adhesive? On my agneau bags the tassels are all tightly glued together. Could this be a defect on all suede bags or at least this color suede?
I am beyond :cry::cry::cry: because I totally adore the bag but I have no idea what to do. Even if ONE of the tassels was intact I could deal with it because I would put it on the front zipper and tuck the bunny ears in since that's how I carry my bags anyway. But every single one?? If I exchange for another, will it be only a matter of time before all of those split too?
Has anyone had a good result re-glueing their tassels? Any specific product to use?
Finally - unsure about the how Matches is with returns. They shipped this one immediately and it arrived within a few days of placing my order (I'm in NY) but I think it may be a hassle to pack up (I already cut the DHL bag that the box arrived in) and ship back? Hopefully someone there will recognize that the split tassels aren't meant to be that way? The bag is otherwise in perfect new condition with the interior packing, all cards, etc.
Here are some pics. ok ladies please give me your expert advice - WHAT WOULD YOU DO??
Thank you!!