... e.g. a bag with fading, fallen out studs, etc? Any results - is there some kind of warranty or servicing that they would or could offer?
Thanks girls!
Thanks girls!
I don't know if I'd say that fading is a defect, it's a natural reaction by leather to elements such as heat and sunlight. With studs that fall out...I think maybe if it falls out within the first few days it would be a defect and they won't charge you for the repair. I once asked about the warranty period and they said that after a year it was at their discretion...
Thanks everyone for your info! I just bought a Burgundy city on eBay with a patch of fading on the back, and while it doesn't bother me that much, it didn't look like "natural" fading to me as it was just a patch, and the leather on the faded bit actually FEELS different from the rest of the bag (much softer?) .... Thought it might be worthwhile to step into BALNY or BALPARIS just to see what they say... what do you guys think?