Hi there,
I just posted pics of what I believe is a fake bag that was sold me (I apologise if this is doubling threads up but I wanted to ask what the customary procedure was in cases like this). I'm not panicking so much as sad that this had to happen, I suppose I was stressed and jumpy and forgot to ask the seller to post more pics of the insides of the bag.
It's been two days and the seller hasn't responded to my email, in which I stated I believed the item was counterfeit and that I would be asking an authenticator to look at it. I haven't gotten a response so far. I was told that I could file a SNAD anytime, but don't want to jump the gun in case the seller is amenable to refunding me everything.
Should I go ahead and have the bag authenticated before then or ask for a non-authenticity statement right away? It looks like mypoupette asks for the case # once you've opened the SNAD against the seller.
I suppose at least it wasn't that much, but I want to be rid of the bag as it's casting a dark cloud over what should be a really great holiday (I got so many other nice things this season). This is the first time that's happened to me and hopefully the last, so any advice would be appreciated. I've already taken photos of the packaging and everything else.
I just posted pics of what I believe is a fake bag that was sold me (I apologise if this is doubling threads up but I wanted to ask what the customary procedure was in cases like this). I'm not panicking so much as sad that this had to happen, I suppose I was stressed and jumpy and forgot to ask the seller to post more pics of the insides of the bag.
It's been two days and the seller hasn't responded to my email, in which I stated I believed the item was counterfeit and that I would be asking an authenticator to look at it. I haven't gotten a response so far. I was told that I could file a SNAD anytime, but don't want to jump the gun in case the seller is amenable to refunding me everything.
Should I go ahead and have the bag authenticated before then or ask for a non-authenticity statement right away? It looks like mypoupette asks for the case # once you've opened the SNAD against the seller.
I suppose at least it wasn't that much, but I want to be rid of the bag as it's casting a dark cloud over what should be a really great holiday (I got so many other nice things this season). This is the first time that's happened to me and hopefully the last, so any advice would be appreciated. I've already taken photos of the packaging and everything else.