In my seller's terms, it says that 0 feedback and negative feeback ebayers should contact me before bidding. I was just thinking about this, and what are some good things to ask if they email you? I know it's just to see if they're legit, but I was wondering what others do in this situation that seems to work. Thanks for any tips!
What do you say to 0 feedback bidders?
- Thread starter joyeaux
- Start date
I have always wondered that too because they email you to say well here I am. What actually do you reply to them!
I also ask that anyone with zero feedback email me prior to bidding. If they don't, they get blocked.
Most will comply and send me an email. I pretty much just thank them for their interest, let them know that I ship very quickly and make sure they are fully aware of my payment terms.
All of my auctions are set up where buyers must already have a PayPal account in order to bid since all of my auctions are PayPal only, so there's no need to ask if they have one in place prior to their bidding.
I rarely have any problems with zero feedback bidders.
Most will comply and send me an email. I pretty much just thank them for their interest, let them know that I ship very quickly and make sure they are fully aware of my payment terms.
All of my auctions are set up where buyers must already have a PayPal account in order to bid since all of my auctions are PayPal only, so there's no need to ask if they have one in place prior to their bidding.
I rarely have any problems with zero feedback bidders.
I think that by emailing you, they are showing that they are interested in your item, and not just bidding for the sake of it. I would respond 'Thanks for your interest - and please go ahead and bid, I look forward to doing business with you', or something similar. By making personal contact they are less likely to be a non paying bidder, or a kid with a trigger happy finger!
Funnily enough, the only Non Paying Bidder I've had so far (after about 250 transactions) has been someone with a feedback score of 30. I've had a lot of newbies, and they have all turned out to be great buyers.
Funnily enough, the only Non Paying Bidder I've had so far (after about 250 transactions) has been someone with a feedback score of 30. I've had a lot of newbies, and they have all turned out to be great buyers.
I just try to make some conversation with them, find out about their experience with the type of bag I am selling, and generally make sure they understand and agree to the terms of the transaction. If anything made me feel uncomfortable I would not accept their bid, but I have found it usually works out fine.
Yep. If I have time before the auction ends, I just send them a message letting them know that if they would like to remain as a bidder on my auction that they please respond ASAP. I also point out that all of my auctions require that "all zero feedback bidders email me prior to bidding" just in case they over-looked it. Those that respond get to stay in the running for them item. Those that don't get blocked.
I think you can set your preferences to stop anyone with 0 feedback bidding on your item - I did that the other day
Really? Is that a new feature because I didn't think you could do that. My auctions are set up to block bidders with 2 unpaid item strikes in the past month (I think) but I didn't know you could block zero fb bidders.
I really don't have a problem with new bidders. Even the most seasoned eBayer started out with a big (0) next to their id. LOL! I'll gladly give anyone a chance as long as they clearly understand my terms prior to bidding.
I remember starting myself, so tend to send a friendly thanks for contacting me and ask if they have any questions/concerns before bidding. That kind of thing. Never blocked nor worried about anyone on the basis of that sort of contact and find it very reassuring.
I also ask them if they have a verified PayPal account and remind them that I only ship to confirmed addresses.
I basically just want them to ask if its okay to bid because then I at least know that they read through all the text on the listing and hopefully didn't miss anything crucial like dimensions of the item.