Saw a jacket on Evilbay. Had a reserve plus a buy it now price and offered free postage. Watched till the last day then bid on item. Won at reserve and paid straight away (literally a minute after close of listing). Price included free postage.
Well, just received an email from seller saying they made a mistake with the listing and free postage was with the buy it now price (no where in the listing does it say that though as checked). Seller then says they'll refund me.
Have sent an email back saying I'd be happy to pay something towards the postage, say 5 pounds but that I wanted the jacket and as it was their mistake and I had paid, they were legally obliged to send the item. The seller only has 3 sales after their name so could have been a genuine mistake but I have a feeling the jacket sold for a lot less than they hoped and that by refunding they will relist it at a higher price! Is there anything else I can do? I really want the jacket but its not my fault they put too low a reserve on it!
Well, just received an email from seller saying they made a mistake with the listing and free postage was with the buy it now price (no where in the listing does it say that though as checked). Seller then says they'll refund me.
Have sent an email back saying I'd be happy to pay something towards the postage, say 5 pounds but that I wanted the jacket and as it was their mistake and I had paid, they were legally obliged to send the item. The seller only has 3 sales after their name so could have been a genuine mistake but I have a feeling the jacket sold for a lot less than they hoped and that by refunding they will relist it at a higher price! Is there anything else I can do? I really want the jacket but its not my fault they put too low a reserve on it!