Okay - first off, I'd like to thank all you wonderful TPFers on your responses and help for everything. You guys are the best!!!!
So I am currently in Santa Fe for a medical rotation (getting my doctorate). Meanwhile, my husband is on the other side of the US visiting his mom in NC. He was driving from SC for this and I asked him to stop at the Coach outlet in Smithfield since it is on his way. I have a raisin wristlet and a midnight maggie that is on CHARGE hold there for a week. THe charge hold is under his name so he will have an easy time picking it up.
Yesterday, he stopped in, as requested by me, and not only were they busy and he had to wait (which is fine) - but then they came out and told him that they didn't have such a hold. WTH!?!?!?!?!! The charge is already on our card!!!!! He had our two dogs with him, so he had to go back to the car (don't worry dog lovers - the air conditioning was running for them) and head back home. MEanwhile, he didn't think of calling me because he was rather upset that they didn't find it.
While I'm on the other side of the US, the drive for him is about 4 hours, so needless to say, he is not going to be going back for a handbag and a wristlet.
What should I do? There is an outlet here in Santa Fe, but I refuse to pay the extra $10 for charge send since it is them that messed up.
Please... any advice.
So I am currently in Santa Fe for a medical rotation (getting my doctorate). Meanwhile, my husband is on the other side of the US visiting his mom in NC. He was driving from SC for this and I asked him to stop at the Coach outlet in Smithfield since it is on his way. I have a raisin wristlet and a midnight maggie that is on CHARGE hold there for a week. THe charge hold is under his name so he will have an easy time picking it up.
Yesterday, he stopped in, as requested by me, and not only were they busy and he had to wait (which is fine) - but then they came out and told him that they didn't have such a hold. WTH!?!?!?!?!! The charge is already on our card!!!!! He had our two dogs with him, so he had to go back to the car (don't worry dog lovers - the air conditioning was running for them) and head back home. MEanwhile, he didn't think of calling me because he was rather upset that they didn't find it.
While I'm on the other side of the US, the drive for him is about 4 hours, so needless to say, he is not going to be going back for a handbag and a wristlet.
What should I do? There is an outlet here in Santa Fe, but I refuse to pay the extra $10 for charge send since it is them that messed up.
Please... any advice.