It's been 6 weeks and not only has my repair not been processed according to jax, but coach (jax) is saying that they didn't recieve it.
I had sent it in through the outlet (they made me pay the $20) and they are trying to track it to see if they can find it.
I regret sending it with the outlet and not the FP price store. I just didn't feel like driving the extra 30 minutes to take it there.
I hope that they find it.
I felt uneasy when I dropped it off at the outlet. In the back of my mind I was worried that my lovely bag would end up on the sales floor, as a return than in the mail to be fixed.
I had sent it in through the outlet (they made me pay the $20) and they are trying to track it to see if they can find it.
I regret sending it with the outlet and not the FP price store. I just didn't feel like driving the extra 30 minutes to take it there.
I hope that they find it.
I felt uneasy when I dropped it off at the outlet. In the back of my mind I was worried that my lovely bag would end up on the sales floor, as a return than in the mail to be fixed.