Hello everyone,
on the 2/10 I purchased a Vintage Chanel for $1000 AU + $20 postage and payed with paypal straight away. The seller then said she will post the item as soon as she recieves the money from paypal. But then she said two days later that she's having problems with her paypal account and sent me this message:
"hey darl im sorry but there is an issue with my paypal account and I cant send money into my bank account so paypal is sending me the money back where upon I will refund you and you will have to pay via bank deposit if you still want the bag. sorry but i have been having trouble reciving and sending payments with them for a while. sorry for the inconvieniance."
I'm a bit confused on what the problem is with the sellers paypal, but I then said that I would rather pay via paypal than bank transfer and would like a refund. She has refunded a partial amount of $200 AU with paypal and she replied with this:
"yep will refund u as soon as paypal reverses the payments sorry for inconvienance but I cant do anything about it untill paypal sends it back to my account. Sorry darl best of luck finding one. I will send you a louos vuitton keychain for your trouble x"
I then asked: How long will it take to reverse the payments and was replied with:
"it says 3-5 working days so it shouldnt be too long. Sorry for the inconvience thres not much I can do if I had the money I would put it in your bank account for you already but I dont work anymore so please be patient. What is your postage details so I can post the keychain. x"
And now.. I'm REALLY worried - She's sending me an lv keychain ? Before I purchased the Chanel, she assured me it the Chanel is 100% authentic and she had purchased it in the Sydney store about 10yrs ago.. I took the risk with her being a 0 feedback seller, as she also had an lv bag for sale!
So what should I do?? Should I wait the 3-5 days for the 'reverse payment' OR directly lodge a 'dispute claim' with my bank (I was told the investigation may take 30-90days however). Because she's a 0 feedback seller, I'm also worried that she will close her account AND paypal account and therefore am not sure if this will affect my ability to make a dispute claim or claim on paypal to get the rest of my money back!
on the 2/10 I purchased a Vintage Chanel for $1000 AU + $20 postage and payed with paypal straight away. The seller then said she will post the item as soon as she recieves the money from paypal. But then she said two days later that she's having problems with her paypal account and sent me this message:
"hey darl im sorry but there is an issue with my paypal account and I cant send money into my bank account so paypal is sending me the money back where upon I will refund you and you will have to pay via bank deposit if you still want the bag. sorry but i have been having trouble reciving and sending payments with them for a while. sorry for the inconvieniance."
I'm a bit confused on what the problem is with the sellers paypal, but I then said that I would rather pay via paypal than bank transfer and would like a refund. She has refunded a partial amount of $200 AU with paypal and she replied with this:
"yep will refund u as soon as paypal reverses the payments sorry for inconvienance but I cant do anything about it untill paypal sends it back to my account. Sorry darl best of luck finding one. I will send you a louos vuitton keychain for your trouble x"
I then asked: How long will it take to reverse the payments and was replied with:
"it says 3-5 working days so it shouldnt be too long. Sorry for the inconvience thres not much I can do if I had the money I would put it in your bank account for you already but I dont work anymore so please be patient. What is your postage details so I can post the keychain. x"
And now.. I'm REALLY worried - She's sending me an lv keychain ? Before I purchased the Chanel, she assured me it the Chanel is 100% authentic and she had purchased it in the Sydney store about 10yrs ago.. I took the risk with her being a 0 feedback seller, as she also had an lv bag for sale!
So what should I do?? Should I wait the 3-5 days for the 'reverse payment' OR directly lodge a 'dispute claim' with my bank (I was told the investigation may take 30-90days however). Because she's a 0 feedback seller, I'm also worried that she will close her account AND paypal account and therefore am not sure if this will affect my ability to make a dispute claim or claim on paypal to get the rest of my money back!