Hi all,
I really need help here.
http://cgi.ebay.ph/ws/eBayISAPI.dll?ViewItem&item=190427805067&ssPageName=STRK:MEWNX:IT
I bought a Chanel caviar jumbo in August, item was received and I thought everything was okay with the bag especially the dots in the bag shown in the pictures. I thought it was just some kind of damage. I didnt know it was "FUNGUS" until I brought the bag to Chanel boutique to find out 3 weeks ago. Chanel confirmed it is some kind of white fungus and the leather cannot be treated. There is no way to remove or clean up and they can't do anything about it. The fungus will spread overtime and it will slowly eat up the leather. I consulted the leather specialist and they said the same thing to me.
I wrote to the seller immediately and asked for a refund. The seller said she'll find out more info at Chanel Bloomingdales, and needed pictures of the bag's condition to show the SA, that she'll check with the leather specialists but can fit into her busy schedule etc after several email communication. I didnt realised that she was trying to delay my time so she could avoid the deadline for filing a case by me in eBay which is 20/Sept! I am so stupid for not knowing or realising the deadline until today . She does not respond to my email anymore right after her last email on 14/Sept.
I have paid USD2300 for the bag and every now and then, I have to take the bag out to clean the fungus (growing white patchy stuff) and not able to use it . Basically, i'm just storing the bag away.
What should I do now? Can eBay still help me to file a case againts this seller? Can anybody please help me here
Thanks!
I really need help here.
http://cgi.ebay.ph/ws/eBayISAPI.dll?ViewItem&item=190427805067&ssPageName=STRK:MEWNX:IT
I bought a Chanel caviar jumbo in August, item was received and I thought everything was okay with the bag especially the dots in the bag shown in the pictures. I thought it was just some kind of damage. I didnt know it was "FUNGUS" until I brought the bag to Chanel boutique to find out 3 weeks ago. Chanel confirmed it is some kind of white fungus and the leather cannot be treated. There is no way to remove or clean up and they can't do anything about it. The fungus will spread overtime and it will slowly eat up the leather. I consulted the leather specialist and they said the same thing to me.
I wrote to the seller immediately and asked for a refund. The seller said she'll find out more info at Chanel Bloomingdales, and needed pictures of the bag's condition to show the SA, that she'll check with the leather specialists but can fit into her busy schedule etc after several email communication. I didnt realised that she was trying to delay my time so she could avoid the deadline for filing a case by me in eBay which is 20/Sept! I am so stupid for not knowing or realising the deadline until today . She does not respond to my email anymore right after her last email on 14/Sept.
I have paid USD2300 for the bag and every now and then, I have to take the bag out to clean the fungus (growing white patchy stuff) and not able to use it . Basically, i'm just storing the bag away.
What should I do now? Can eBay still help me to file a case againts this seller? Can anybody please help me here
Thanks!