Just wondering, if a seller responded to a negative or a neutral feedback and called the buyer out for being dishonest would you tend to think badly of the seller, maybe think they were difficult to deal with etc?
Here is the deal I sold a pair of designer earrings a couple months ago, well I heard nothing from the buyer for over a month after the sale, well I didnt have anything listed and I wasnt buying anything so I had not been on ebay for several days and when I did go in I see that I have had a claim filed against me (it was right at 30 days after the sale that she filed) and it has already been closed and decided in the buyers favor. In the case she stated "I wore the earrings several times but now they are all tarnished, they are fake" and she has left me a neutral feedback claiming that I sold her counterfeit earrings (she also states in her feedback recieved refund!) .
They absolutely were not fake they came from ann's fab finds, but the thing that really got me is that she admits to wearing them several times, if I suspected that I had bought fake earrings I wouldnt wear them a month then decide to get my money back. But nonetheless ebay still closed the case in her favor, I am guessing because I didnt respond in my 7 days to the case because I hadnt been on there and didnt know there was a case. Which ok I accept responsibility for that totally my fault I guess for not checking my ebay mail. But the thing that has me the most pissed is that ebay refunded her and DID NOT make her return the earrings to me, so she has my money and my earrings. I have live helped and called ebay on this and have been told the same thing, the case has already been closed and the buyer may/may not have been instructed to return the item. This just really makes me mad because she more or less stole those earrings from me, and I have fumed over it for a while now, I have waited over 2 weeks thinking maybe she would return them but I know that if she were going to I would have them back by now so I responded to her feedback and stated that she had recieved a refund and kept the item and was dishonest.
Now that I have done it though I'm kinda worried thinking what if future buyers see that and think I was being a ***** by replying like that? I hope it doesn't deter potential buyers by making them think that I am some hateful mean person thats gonna screw them over.
Here is the deal I sold a pair of designer earrings a couple months ago, well I heard nothing from the buyer for over a month after the sale, well I didnt have anything listed and I wasnt buying anything so I had not been on ebay for several days and when I did go in I see that I have had a claim filed against me (it was right at 30 days after the sale that she filed) and it has already been closed and decided in the buyers favor. In the case she stated "I wore the earrings several times but now they are all tarnished, they are fake" and she has left me a neutral feedback claiming that I sold her counterfeit earrings (she also states in her feedback recieved refund!) .
They absolutely were not fake they came from ann's fab finds, but the thing that really got me is that she admits to wearing them several times, if I suspected that I had bought fake earrings I wouldnt wear them a month then decide to get my money back. But nonetheless ebay still closed the case in her favor, I am guessing because I didnt respond in my 7 days to the case because I hadnt been on there and didnt know there was a case. Which ok I accept responsibility for that totally my fault I guess for not checking my ebay mail. But the thing that has me the most pissed is that ebay refunded her and DID NOT make her return the earrings to me, so she has my money and my earrings. I have live helped and called ebay on this and have been told the same thing, the case has already been closed and the buyer may/may not have been instructed to return the item. This just really makes me mad because she more or less stole those earrings from me, and I have fumed over it for a while now, I have waited over 2 weeks thinking maybe she would return them but I know that if she were going to I would have them back by now so I responded to her feedback and stated that she had recieved a refund and kept the item and was dishonest.
Now that I have done it though I'm kinda worried thinking what if future buyers see that and think I was being a ***** by replying like that? I hope it doesn't deter potential buyers by making them think that I am some hateful mean person thats gonna screw them over.