Well, what happened was. . .I had a Palermo GM on reserve and I called the store to see if it had come in and was informed that it had. So I went to the store (mind you, after a horrible day at work. . .so this was my bright spot), and this male SA just copped an attitude with me. Apparently a call center had answered my call and given me the incorrect info. But he was like, "Well, I am the only male SA in the store today, and I didn't talk to you, and I checked all the stock today and YOUR bag did not come in. Its not here. Don't know what else to tell you." At that point, I just walked out of the store.
But I think you all are right, the lady SA that helped me before was so awesome, I am going to buy from her.
And just FYI, my husband called the store and reported the rude SA. I hope he is fired.