Has anyone had any issues with returning on-line purchases via mail to NM? I bought a leather jacket and shipped it back with their own smart label 2 weeks ago and they're still not showin as having received it. Which is very odd to me because it took like 4 days for me to get it. Does their return process usually take this long? I'm in Canada so I expect it to take a little longer but in 2 weeks they haven't even received the package yet let alone processing the return.