The seller can email you or paypal all they want, likely to no avail. PayPal doesn't need her to approve the refunds when you purchased a fake bag from the seller.
I would not communicate with her outside of the resolution center, as eBay nor paypal will accept that as proof. Hopefully this seller can get themselves and their business straightened out and just provide you with the full refund you deserve.
Update:
The seller responded to my case on Paypal by Emailing them instead of taking care of it in the resolution centre.
As a result, the status in teh resolution centre still says "awaiting sellers response".
I sent her an email yesterday, saying that Paypal obviously requires her to go into paypal and do it the correct way, and not just sending them an email, but she has not responded.
I'm thinking about calling paypal for advise.
At this poing I think shes just stalling. Paypal will give me an automatic refund after 10 days, and I just think she will try to drag the days out until then, maybe to get some funds in. Looks like she might have a new store set up on Malleries too..... Sigh.....
Most of the sellers on Malleries ARE Legit. Been a couple of sellers tossed off recently for poor business practices. And I think Malleries acted against the sellers as soon as notified.I thought everything on Malleries was legit? I was about to buy a Gucci bag from a store on there and now I am going to stay far away from it. I hope this seller quits beating around the bush and gives you your refund. What a scammer.
yes, there are some GREAT sellers on Malleries.
^
Sellers shouldn't spend the money until they're absolutely sure the buyer is satisfied, IMO.