I can't believe this is happening to me.
I sold a pair of Badgley Mischka shoes outside of ebay. They are new, and I promise I've only worn them to try on indoors. I sold them for half of the retail price.
My buyer had haggled me down on price trying to get the best price she could get to the point where we finally negotiated down the shipping fees by me not shipping the original box. In the end, I ended up undercharging her for shipping.
Now I get a dispute through paypal stating that it's SNAD that there's scuffs and stains. I called paypal and basically their advice was to keep the buyer happy.
They wouldn't protect me if there's a chargeback even if they side with me if it was escalated to a claim.
I'm trying to offer her a partial refund. But now she wants my new shoes for 25% of retail. That seriously sucks.
I sold a pair of Badgley Mischka shoes outside of ebay. They are new, and I promise I've only worn them to try on indoors. I sold them for half of the retail price.
My buyer had haggled me down on price trying to get the best price she could get to the point where we finally negotiated down the shipping fees by me not shipping the original box. In the end, I ended up undercharging her for shipping.
Now I get a dispute through paypal stating that it's SNAD that there's scuffs and stains. I called paypal and basically their advice was to keep the buyer happy.
They wouldn't protect me if there's a chargeback even if they side with me if it was escalated to a claim.
I'm trying to offer her a partial refund. But now she wants my new shoes for 25% of retail. That seriously sucks.