In my search for the perfect summer bag I found something fabulous that I would love. I emailed cs and they said that it has no release date but is available to order. I phoned them and said that I would like it in the silver.... she tells me that it only comes in lilac or black. (see the photo below... it's not lilac). So I think that this lady was out to lunch and phone back again to talk to another rep.... and she tells me that it's not available at all.. unless you live in Japan. I said that I saw it on the china website. She says no Japan, there is no china site!? I told her that it was at the bottome of the USA site. She says that it doesn't matter because if it's not on the US site it's not available to order. I explained to her the email and that I had also just ordered a bag that was never released in the US. (camel patent audrey). She says that it was an accident and that I shouldn't have been able to order it.
UGH! I'm so frustrated. See the photo attatched... does it look lilac???
UGH! I'm so frustrated. See the photo attatched... does it look lilac???