I thought my Olivia would last forever. I always carry it with the side snaps closed. The other day I noticed one of the snaps was opened. When I went to close it, I realized it was broken. I'm going to contact Gryson and ask about repair. But I got it at Nordies and usually they will give a refund. I like my Olivia. It's great for travel. While I don't usually carry a lot, when I travel by air, I can put a magazine in there and a book, etc. But it's always tempting when offered a refund, to get something new and different.
Does anyone have experience with Gryson repairs? Any opinions re repair vs refund?
Thanks
Does anyone have experience with Gryson repairs? Any opinions re repair vs refund?
Thanks