Keep or return?

Wanted to provide an update, finally got my bag last week. I stuffed it and the shape came back, and the tassel straightened out. I couldn't be happier with it!

My BFF in Canada mailed it to me, and there were surprise duties/import fees (the shipper she used assured her that the method she was using would not generate these fees) to the total tune of about $220. That was on top of full retail, so I'm a little salty about that.

The color "Sea Blue" is amazing though. A beautiful mid-tone blue with the smallest hint of teal/green.

Thanks everyone for the feedback!

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Gorgeous!! That blue! Congrats!

Chanel exchange policy

you should be able to return the bag ASAP and get the store credit, unless this is a new Chanel policy due to customers abusing the old one. I have no proof of this; I am just thinking out loud). I don’t think an SA should show anything but professionalism to customers.

I don’t quite understand what was wrong with the first bag, but I did caution the OP of the thread below that sometimes exchanges can lead to substitute items with more distressing issues.

I think returns or exchanges possibly also depends on the purchase and other relationship you have with Chanel. I will say, as a Chanel customer starting in 1998, with a long hiatus in between, that sometimes you get different answers and attitudes depending on your history (even though I didn’t buy much for a number of years) a different store still could pull up all of my information and purchases.

A last note is that leather goods are organic and even triple A skins have some imperfections natural to the leather. (This may apply to your first return and not your attempted second one). but it would behoove you to examine your purchase before you leave the boutique.

I also think you might have better recourse if you shopped in a Chanel boutique within Bergdorfs, saks or Bloomingdales. (Though I really have no idea since I am a boutique customer).

You might find this thread illuminating (I am sure that there are others like it)

Mismatched hardware on Boy Bag

Shopaholic this is mine now I’ve cleaned the strap (which was filthy). Looks so similar to yours although mine is probably worse as it’s a very used bag. But also doesn’t show so much when wearing it.
This would make sense with what one of the other resellers I spoke to said about the boy straps - she said they had finished the straps slightly differently on shiny hardware bags to try to minimise scratching as the straps are constantly pulled back and forth through the rings - I’m guessing they didn’t account for the difference in wear and tear that becomes more evident with age and use. Would also explain why my reseller has seen a few come in like this.

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Yes , you are absolutely right..
I must say that your bag is gorgeous and I’m glad that you got it for a good price..
When worn, the difference in hardware is not that evident so just rock it as is.. I’m going to do the same :)
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How to get Chanel item with stores still closed for the pandemic?

Hello girls,
I am trying to purchase items from Chanel and since stores are closed in my area for the pandemic I couldn’t make any purchases. I am particularly interested in the pearl hair accessories at this moment. Please help. View attachment 4819568
Try calling different stores and ask them to ship the item to you.

Capra Liquid Lido Tote

It’s from early Fall 2015. BV doesn’t usually do “background” on its bags, and usually doesn’t name them. Not sure what else we could get you... :flowers: It’s a beautiful bag.

Thanks again ☺️ i know of someone selling this bag in pristine condition and bag looks beautiful in pictures. So thought of getting it but just wanted some info first. At least I know now it’s from early Fall 2015
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Calling all classic flap owners with bag organizers

Hi! This was discussed recently here:

Thank you!! I couldnt seem to find that thread cuz i was using the "bag organizer" keyword hahahha, thanks! :)
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I need help first bag and its a gift for the wife!

You guys have been the most helpful forum I’ve ever seen in my life but I have decided to let her pick the bag my question is should I take her to the store it’s about four hours away we can stay in a hotel and make an event out of it my fear is every time I’ve gone by that store it’s always very busy and there’s lines out the door so realistically how much stock are they going to have it most of the stuff on the website is out of stock. I also have decided that I’m going to increase the budget a little because there’s one bag I just have to get her because it’s just adorable and it’s the petite sac in pink leather and I’m not counting that in the budget that’s just all because I think it’s just super cute and I feel like it would look really cute to see on her. However I’ve just noticed that so much stuff is out of stock so I just really don’t know what to do here.
How did it go? What did you decide? So curious what she ended up with - and congrats to both of you!
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Help! cartier JUC in PG or YG?

This is great info! I've always bought WG , but currently transitioning to RG and YG since they do not need to be rhodium plated.
Thank you for sharing.

Correction: Platinum is not highly malleable - I meant it's highly durable, more so than White Gold and other golds, but it is true about being a great metal for securing diamonds and gems. A SA from Tiffany's told me that a long time ago, and I goggled it and found it to be accurate.

Also, you should choose the color that really speaks to you. I'm just glad you plan to get the one with diamonds! As for your husband, he will come around and give you a LOVE one day if that's next on your list! :lol:

Question for Emery Owners

I love my Emery. It’s become my go-to casual anywhere bag. It’s not fussy, like my glovetanned leather bags. It’s big enough to fit a lot, but streamlined enough that it doesn’t look massive. With shutdown I haven’t been going to work or school, so I haven’t needed my bigger bags, and I haven’t been going anywhere fancy, so the Emery is the only bag I’ve been using pretty much since I bought it. It’s holding up very well to my abuse, too, lol.

UPS tracking says "Delivered", but no package received

Just to add on to my story about the key pouch, UPS conducted an investigation and ended up calling me. They had a picture of the truck at my house. I said yes, I did receive it, a month after it was supposed to come and was reported lost! By the time they investigated, I had already exchanged it in store. But I agree, wait till u have both. Then u have 2 to choose from. Return the other.

Which bracelet to add to a YG regular Love?

I recommend the yellow gold JUC. It complements the yellow gold love bracelet so well. And to be honest, I find the plain white gold love without diamonds to be a little underwhelming. The rainbow white gold is much more beautiful in my opinion. Either way, it’s important to try everything on as I think you’ll know what’s right once you see them in person. Let us know what you decide!!
Thank you!
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