Thank you, this is very helpful. I hadn't thought about the charge to make the repair, but it makes sense, particularly since I'm pretty sure this is an older bag. It does sting to lose the $20 but I think you are right and I should probably cut my losses. Buying second hand is such a crap shoot. You just never know until you have the item in your hands if it's a good buy or not. The retail on this bag is $250 so $100 was a great deal but I could see myself getting frustrated with the zipper issue pretty quickly!
Even when you buy a 'new' handbag these days there are often costs to return the bag.
Sometimes we get free shipping (to us), but need to pay for return shipping.
Sometimes we have to pay for shipping in both directions.
And not every store/vendor even accepts returns or give a refund (as opposed
to a store credit).
So, yes it's frustrating. But in the end, I always remind myself
that I am lucky that a bag that didn't work out (for what ever reason) is returnable
and I can get my money out. It annoys me for a while, maybe cuts down my
handbag shopping for a few weeks, and then I move on.
And in the end, the
shipping/return costs are just part of the overall cost.... sometimes we pay more
because of shipping and sometimes those costs are baked into the 'price'.
I try to take a broader view and evaluate my mistakes against all my handbag
purchases. Sometimes a bag has to be returned, but if it's only once in a while,
then I'm doing OK. If there are a lot of bags I don't like or that have issues,
then I know it's time for me to stop buying handbags for a while and
also to be more careful about what I buy and where. Over time we tend
to remember only the lows and the highs, but in the end it's the total and the
average that defines our experiences and costs.
It sounds to me like returning the bag is a good decision for you.
