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Is it being offered a special piece to try on or even purchase?
Is it champagne or chocolates?
A very attentive sales person? Having the item that you want to buy available to you ?!

For a few years I was shopping a lot at Ralph Lauren in nyc with a lovely young sales woman.
She was so friendly, helpful in getting an item in my size and sending it to my home, the store manager gave me flowers when I came in on my birthday to buy something, she sent us a jar of Ralph's Coffee, showed me some upcoming purple label pieces, it was just a nice relaxed luxurious experience.
Unfortunately she left and the few times I went back the service was drastically different and very disappointing; the quality went down as well so I have not shopped there in a while.

when I reached out to Graff the first time, I wasn't so impressed with the interaction ( the sales person was very pressuring about a significant purchase via email without even seeing anything in person). I said I wasn't interested in being pressured and thankfully after that she was very nice.
She also let me try on a number of magnificent pieces of jewelry, which is always fun.

So I guess to me a kind friendly person who listens to what I like, has good suggestions but doesn't pressure me and throw in a few treats and I'm happy 😊
Ok and is able to help me find what I'm looking for without the 'limited edition' games and without saying i need to spend more.

Oh one last memorable person was the sales person at Chanel in a department store a while ago, he paid for my lunch after I purchased my mini. I was so shocked and grateful.

So tell me what makes you feel like your shopping experience is luxurious?

I just purchased this lovely Hammitt bag from Dillard’s two weeks ago. Already the rough cut edges are looking a bit shabby (perhaps that’s to be expected….but so quickly?), and there are loose threads. Some of the stitching is also off.

What do you think: normal wear and tear for this kind of pebbled leather, or is this grounds for a return (& signs of bad things to come/a decrease in quality—I’ve heard great things about these bags in the past!)

Thanks for any feedback !

Hey everyone! I’ve always wanted a bug bag and this one caught my eye because of the different patterns. I know it’s a long shot, but does anyone have this? Know anything about when it was produced ? I do love it! Thanks for looking either way ❤️

Has anyone seen this collection in person?

Is this normal practice for NM?? A litttle surprised and disappointed how this was packaged!

Anyone have a fairly current MAC 224S brush they can measure ? I am buying online and looking for a brush that fits in my current makeup bag. Thanks.

Recently I got stung by the “low heel slingback” bug!
After the Gucci Signoria 😍 I’m looking to j’adior and RV virgule, which are quite similar.
Opinion on comfort and durability? At 40+ comfort is a must for me, I don’t tolerate feet pain anymore!
Pics for references

Anyone have mod shots of the new Camille bag?

I just snagged a white Multicolore Sarah wallet that is pristine on the inside, but the outside is very faded. Looking for recommendations to improve the piece. I am open to paying someone to repaint, or even attempting to myself. I have very little invested into the piece, so I am opening to gambling a bit on it.

I have experience with restoring vintage coach all leather handbags, but this will be my first LV. So, im definitely at beginner status with working with canvas.


Also, if anyone has restored something like this, show your before and afters. Id love to see!

I bought this bag from School of Leather, Florence and the quality of the bag is great. The crossbody chain is pretty heavy for daily use. I'm looking for a replacement strap for casual wear. The chain/strap the bag came with, is a loop chain and it goes through holes on both sides of the bag. Also, since the chain goes through the bag, the sides of the bags tend to get pushed in.

Appreciate any recommendations.

I bought a brand new Cartier panthère watch directly from Cartier and within 2 weeks the time was already off a couple of hours. I had to reset the time twice and in both incidences after a few days later the time would be wrong again by a couple hours. I took the watch back to Cartier and they checked the watch with their in store machine. They said nothing was wrong with the watch according to the machine’s results and suggested that maybe I didn’t push the crown back in hard enough, thus the watch was losing time? Even though the time was originally set by a Cartier employee.. They helped me set the time again, and told me to wear it for a few days and see if it loses time again. I checked the time everyday that week and it was fine. After a week I would check it here and there to make sure it’s still telling time correct. Almost a month goes by and everything was fine until today when I realized the watch was off by around 5 hours…. I will be going back to store to have them ship it off to get it properly examined. However, I’m worried they will just tell me nothing is wrong again.



Has anyone come across a similar situation with their Cartier quartz watch or have any idea what could be wrong with the watch? What should I do in this scenario? Should I demand for an exchange? (I’ve asked the first visit and they pretty much declined and put the blame on me as user error or that the first employee didn’t set the time properly). Please keep in mind I live a very inactive lifestyle so there’s zero chance the crown has gotten lose from normal wear. I am so so disheartened to spend so much on a timepiece only to have it be a massive a headache and constant worry for the last two months. I feel like Cartier has sold me a faulty watch... I’ve had the watch for less than 3 months and the watch has already lost time on multiple occasions. Any suggestions or help is greatly appreciated 😭

ISO preowned shop recommendations (selection & prices) in Japan in / near Ginza. TIA!

I just got the Kelly Diamond ring in yellow gold from the store. Although online said Made in France, the ring is Made in Belgium. No doubt on the quality of the ring, but a bit of surprise with wrong advertisement. Does Hermes start making jewelry in Belgium now?

Hi everyone, i’m thinking if getting a black duma backpack

seeking reviews on these 2 models
1 with 1 side pocket, the other with 2 pockets

any idea if the single pocket one is discontinued?

and which do u prefer?

i had a chance to try this below with 2 side pockets yesterday at the boutique and i felt the straps were rather tight though

im 160cm and 59kg
UK 10 size

SA mentioned they only had mini and it seemed rather small on me
though SA opined that small might feel cumbersome

i usually fit stuff like both my mobile phones, airpods, short wallet and maybe a compact case and wet wipes

can anyone identify the sizes below for both? SA told me theses are the mini size ones

Hello! I thought I’d start this thread to discuss what everyone is looking at from the upcoming spring summer collection, especially the soft mama baguettes and the beaded bags. I saw the trunk show this week and this is the most amazing collection I have seen in a long time. Will purchase pics when I receive my goodies ❤️

Hi all, I've had a search on Google and within the forum but are there any recommendations for Longchamp inserts? I'm not after ones that are just rectangular, preference will be for ones that angle out to match the shape of the bag. I've seen a lot online but they seem really cheap.

Cheers

Is it true that mini flaps, especially in recent years, are not made with gold hardware? Only silver and light gold?

I am debating between the two rings to go with my sweet clovers RG bangle and 6 motif RG sweet alhambra bracelet. What do you think?

I'm planning to get my 3rd VCA piece. I currently have a grey MOP and mini Friovle pave diamond. I'm deciding between the sweet alhambra white MOP and hammered gold YG/RG and can't decide.

For hammered gold, I didn't used to like the look of it but somehow it has grew on me recently, I never owned any hammered gold pieces and want to know if they get dirty easily? I'm looking for something to wear everyday

For the white MOP, I was thinking of getting it because it's such a classic, but because I already have the grey MOP vintage alhambra I wonder if I'm duplicating my collection

If anyone owns both sweet alhambra MOP and hammered gold, I would like to hear your thoughts of owning both pieces. Thank you!

Hallo zusammen

Meine Frau hat von einer fast 90jährigen Dame "einen Sack voll" Handtaschen für ihren Secondhandladen geschenkt bekommen. Die Dame sagte, es sei eine echte Hermes mit dabei, was ich kaum glauben kann. Ich habe jetzt schon tagelang recherchiert, was die Erkennungszeichen von echt und falsch sind. Anhand dieser Zeichen komme ich zum Schluss: Entweder ist es eine sehr alte Kelly bag von ca. 1930-1944, oder eine billige wertlose Replika. 1930-1944 darum, weil die Tasche keinerlei Logos, Codes oder sonstige Indizien hat, was in diesen Jahren angeblich vorkommen konnte. Die Füsschen sind eher konisch-spitz. Das Innenleder ist hell, sieht praktisch nicht abgenutzt und hochwertig aus, so wie Ziegenleder oder so und ist m.E. erstklassig genäht. Aussen ist es dunkles Krokodil, unregelmässig, Gebrauchssspuren, aber die Nähte sind nicht so richtig schön genäht, was aber in den früheren Jahren eher möglich sein konnte, hab ich gelesen. Der Innenreissverschluss wirkt 0815, was aber für diese Herstellungsjahre eben auch möglich sein kann. Bin total verunsichert, ob ich da einen Schatz in den Händen habe oder einfach nur billigen Touri-Mist. Ich häng mal n paar Fotos an, wäre toll, den einen oder anderen Tipp zu erhalten, bevor ich mich bei einem professionellen Echtheitsprüfer lächerlich mache. Danke schon mal und liebe Grüsse.

Hi does anyone have any pictures of the serpenti watch with diamonds ?? i cant find many pics //double or single wrap

Tried making my first ever purchase on line w/LV back in October of last year for my 50th Birthday gift. They wouldn't except my order. Has this happened to anyone else???

Hi! Does anyone know what new creations are coming out for spring? Last March, they added a small non-pavé Frivole necklace in rose gold - hoping they’ll release one in yellow gold this time!

Hi everyone! I ordered a YSL cardholder which arrived yesterday. There was glue buildup, so I went to the YSL boutique and an SA took the glue off using some rubber tool. I noticed since then that the fabric looks white in that area? I’m not sure if he rubbed off the glue too hard and now some of the leather peeled off. I’ve attached a picture of my wallet with the white area (where the glue once was) circled. I haven’t even used this wallet yet, so I’m considering going back to the boutique and asking for an exchange. Am I overthinking this?

My Lauren Ralph Lauren Keaton bag got usage damage (at four corners at the bottom) after having been used with a lot of joy the past few years. How can I fix this by myself? I am thinking about buying small patches which have (hopefully) the same color as my bag and glue them on all four corners. Otherwise, I was thinking about using small hardware corners which are the same color as the gold coloured hardware on my bag.

However, I have no idea where I can buy or find small patches and/or good glue. Has any of you experience with restoring a bag? I look forward to your replies. I'm very attached to this bag, because my boyfriend (now husband) bought it for my birthday when we were just together.

Kind regards,
Lisa

P.S. I can have it fixed at a shop. They offered to paint the corners or cover it up with patches and/or hardware, but what they charge is more than half of the new price..