YSL's return policy on sale items

linpaddy · Jun 12th, 2008, 09:32 PM

Hello,

I just bought the Capri tote on sale last Sat and was told by the SA that I could return it. However, on the receipt, it said no return/exchange on sale items?

I'm wondering what the return policy is. I just learned that the bucket will be further discounted next Wednesday and am kicking myself for not waiting.

Does anybody know if YSL boutiques would accept returns or do a price adjustment?

Thanks!

alouette · Jun 12th, 2008, 11:01 PM

hhmm, good question. I was told during their last sale that all sales were final. Price adjustments I don't know about. Maybe the resident YSL experts can chime in?

BTW, nice to see you over here too! I'm really liking YSL bags too.

Cosmopolitan · Jun 13th, 2008, 07:25 AM

I'm pretty sure that when I bought a sale bag at a YSL boutique in December, the receipt was stamped "final sale." But you should just call the boutique to be sure.

randr21 · Jun 14th, 2008, 11:39 AM

i was told final sale too from 2 wks ago.

ShopBot · Jun 14th, 2008, 11:43 AM

they are very strict with returning sale items... aka... they will not do it. as for a price adjustment, i doubt they will as you have now had the bag over two full weeks before the price adjustment

breakfast lover · Jun 14th, 2008, 01:27 PM

I was told over the phone no return on final sale item.

linpaddy · Jun 15th, 2008, 12:45 AM

Hmm, I'm actually not too bugged about getting a price adjustment.

I'm pretty pleased with my bag although am not too fond of patent. I still need to get used to it! Actually, I haven't used it except for prancing around with it at home!

Plus, I don't want to create more work for my SA even though he did tell me that I could return it. He's pretty nice and very accommodating.

I would probably get something else at second markdown.

Maybe another Capri tote! Or some belts and shoes!

pikeeygrl · Jun 15th, 2008, 12:54 AM

I heard at the BH store there is Medium and Large deerskin Downtowns in black that is $749 / $899 going to second cut!

Jun 12th, 2008, 11:01 PM	#2
alouette That's what she said Joined: Nov 2006 Location: Dunder Mifflin Posts: 3,273	hhmm, good question. I was told during their last sale that all sales were final. Price adjustments I don't know about. Maybe the resident YSL experts can chime in? BTW, nice to see you over here too! I'm really liking YSL bags too. __________________ * OFFICIALLY ON BAG BAN UNTIL... OR ELSE... * <--You will be mine someday my pretty.

Jun 14th, 2008, 11:39 AM	#4
randr21 On Shopping Rampage Joined: May 2006 Location: New York City Posts: 1,145	i was told final sale too from 2 wks ago. __________________ Newest Bag: YSL Rive Gauche Embossed Croc in Patent Leather Newest Shoes: Prada Vernice Cera Patent Pump

Jun 12th, 2008, 09:32 PM	#1
linpaddy Will work for bag Joined: Dec 2007 Location: Los Angeles Posts: 1,398	Hello, I just bought the Capri tote on sale last Sat and was told by the SA that I could return it. However, on the receipt, it said no return/exchange on sale items? I'm wondering what the return policy is. I just learned that the bucket will be further discounted next Wednesday and am kicking myself for not waiting. Does anybody know if YSL boutiques would accept returns or do a price adjustment? Thanks!

Jun 13th, 2008, 07:25 AM	#3
Cosmopolitan ...cocktails anyone? Joined: May 2006 Location: Washington, D.C. Posts: 3,647	I'm pretty sure that when I bought a sale bag at a YSL boutique in December, the receipt was stamped "final sale." But you should just call the boutique to be sure.

Jun 14th, 2008, 11:43 AM	#5
ShopBot Member Joined: Feb 2008 Posts: 26	they are very strict with returning sale items... aka... they will not do it. as for a price adjustment, i doubt they will as you have now had the bag over two full weeks before the price adjustment

Jun 14th, 2008, 01:27 PM	#6
breakfast lover Those shoes are mine Joined: Nov 2006 Location: Pittsburgh, PA Posts: 2,456	I was told over the phone no return on final sale item.

Jun 15th, 2008, 12:45 AM	#7
linpaddy Will work for bag Joined: Dec 2007 Location: Los Angeles Posts: 1,398	Hmm, I'm actually not too bugged about getting a price adjustment. I'm pretty pleased with my bag although am not too fond of patent. I still need to get used to it! Actually, I haven't used it except for prancing around with it at home! Plus, I don't want to create more work for my SA even though he did tell me that I could return it. He's pretty nice and very accommodating. I would probably get something else at second markdown. Maybe another Capri tote! Or some belts and shoes!

Jun 15th, 2008, 12:54 AM	#8
pikeeygrl Member Joined: Jan 2007 Location: San Diego Posts: 798	I heard at the BH store there is Medium and Large deerskin Downtowns in black that is $749 / $899 going to second cut!