MUSE Stitching - unanswered questions from previous thread

ysl1983 · Sep 4th, 2007, 06:05 PM

Hello all! I was looking through some of the previous threads about the MUSE stitching issues and viola! I found lots =(

Alot of the comments never really answered the following:

1. Can you take a Muse bought from a dept store and get it fixed at a YSL boutique?

2. Will Dept stores (i bought mine at neiman marcus) fix your Muse if the stitching is coming off? Also, is there a time limit for this? (like 1 year after purchase?)

3. Has anyone actually had to get theirs fixed? and if so, is the repair holding up well?

My story: I originally bought the dark chocolate muse at the Las Vegas store and after taking it back home to the east coast, I took it out of the dust bag and found that the back stitching were coming off. I immediately returned it to LV and bought another one in Neiman Marcus. Now the bottom stitching (of the Y) is coming off a little (not as bad as the first bag) but I'm worried that it'll get alot worst. I've only had this bag for a month...not even. =( and I wanna make sure that it can be fixed if the problem gets worst. I would hate to have to return another bag..

Molls · Sep 4th, 2007, 08:13 PM

^^^ I know if you buy a bag from Neiman's they will send it to the company to have it repaired, refurbished, etc. I bought an ombre Prada flap bag about 12 or 13 years ago and Neiman's shipped it right back to Prada for repairs - it even got a new strap!

As for the Muse's stitching, I hope this is not a huge problem with this bag as I'm definitely going to be getting one in the near future.

Regina07 · Sep 6th, 2007, 02:54 AM

I've taken several bags back to NM for repairs ... they handled them, no problem, no charge.

My suggestion is take the bag back to NM and have it repaired or exchanged.

Sep 4th, 2007, 06:05 PM	#1
ysl1983 Member	MUSE Stitching - unanswered questions from previous thread Hello all! I was looking through some of the previous threads about the MUSE stitching issues and viola! I found lots =( Alot of the comments never really answered the following: 1. Can you take a Muse bought from a dept store and get it fixed at a YSL boutique? 2. Will Dept stores (i bought mine at neiman marcus) fix your Muse if the stitching is coming off? Also, is there a time limit for this? (like 1 year after purchase?) 3. Has anyone actually had to get theirs fixed? and if so, is the repair holding up well? My story: I originally bought the dark chocolate muse at the Las Vegas store and after taking it back home to the east coast, I took it out of the dust bag and found that the back stitching were coming off. I immediately returned it to LV and bought another one in Neiman Marcus. Now the bottom stitching (of the Y) is coming off a little (not as bad as the first bag) but I'm worried that it'll get alot worst. I've only had this bag for a month...not even. =( and I wanna make sure that it can be fixed if the problem gets worst. I would hate to have to return another bag..

Sep 4th, 2007, 08:13 PM	#2
Molls Member	Re: MUSE Stitching - unanswered questions from previous thread ^^^ I know if you buy a bag from Neiman's they will send it to the company to have it repaired, refurbished, etc. I bought an ombre Prada flap bag about 12 or 13 years ago and Neiman's shipped it right back to Prada for repairs - it even got a new strap! As for the Muse's stitching, I hope this is not a huge problem with this bag as I'm definitely going to be getting one in the near future.

Sep 6th, 2007, 02:54 AM	#3
Regina07 Member Location: Los Angeles California	Re: MUSE Stitching - unanswered questions from previous thread I've taken several bags back to NM for repairs ... they handled them, no problem, no charge. My suggestion is take the bag back to NM and have it repaired or exchanged.