Help! Where to get repairs done?

Leonavintage · Sep 5th, 2007, 03:45 PM

Hello everyone, I need help find out where to send my bad to have a repair done. I feel like it should be covered by YSL because the bag has had minimal use and the strap is coming apart, not the stitches, but the sides where it was glued(?) together. I really think it should hold up much better than it has. And yes, it is a REAL YSL, bought at department store.

Can anyone help me?

Thanks so much,

Kate

FanAddict · Sep 5th, 2007, 04:29 PM

I'm sorry that your bag is falling apart. I would take it back to the dept. store and they will most likely return it to YSL directly for repairs...or if it's very new, you may be able to request an exchange.

nadianostalgia · Sep 22nd, 2007, 02:01 AM

If you are in San Francisco, ANTHONY's on Geary. YSL recommends them too.

Sep 5th, 2007, 03:45 PM	#1
Leonavintage Member	Help! Where to get repairs done? Hello everyone, I need help find out where to send my bad to have a repair done. I feel like it should be covered by YSL because the bag has had minimal use and the strap is coming apart, not the stitches, but the sides where it was glued(?) together. I really think it should hold up much better than it has. And yes, it is a REAL YSL, bought at department store. Can anyone help me? Thanks so much, Kate

Sep 5th, 2007, 04:29 PM	#2
FanAddict One of the Obsessed Location: Bag Fantasyland	Re: Help! Where to get repairs done? I'm sorry that your bag is falling apart. I would take it back to the dept. store and they will most likely return it to YSL directly for repairs...or if it's very new, you may be able to request an exchange.

Sep 22nd, 2007, 02:01 AM	#3
nadianostalgia oldworldcharm Location: sitting on my tuffet	Re: Help! Where to get repairs done? If you are in San Francisco, ANTHONY's on Geary. YSL recommends them too.