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Apr 18th, 2009, 05:09 PM
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#1 |
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Member
Joined: Jul 2006
Location: France
Posts: 77
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Happily Ever After Muse II story
Hi Everyone,
I had a small problem with my clasp on my large black patent Muse II that I ordered for a great price from matches.com. It was far too loose. So, I took the bag down to the YSL boutique on Faubourg St Honore to see if they could repair it. The sales person was super nice and understanding. When I told I just got it yesterday, she promptly offered to exchange it for a new one!!! So, I got a brand new Muse II with a perfect clasp today. I was shocked that customer service actually exists in Paris. I thanked my purse angels all day today! Just wanted to share a great YSL story. 
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www.eyespy-paris.blogspot.com |
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Apr 18th, 2009, 10:13 PM
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#2 |
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Member
Joined: Jun 2008
Posts: 118
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wow! that is amazing! what great customer service. I can't imagine they would do that at my local YSL boutique, but that is just wonderful. Enjoy your new (perfect!) bag!
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Apr 19th, 2009, 12:54 AM
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#3 |
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-for YSL!
Joined: May 2006
Posts: 4,052
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 Wow!  I am so happy for you!!! I have never heard of such kindness to YSL cutomers directly from the YSL stores. I am very happy you got a perfect new bag! Congrats!!! 
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__________________
 ~ Liz
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Apr 19th, 2009, 07:37 AM
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#4 |
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Member
Joined: Jul 2006
Location: France
Posts: 77
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Thanks!!!! I adore my new bag.
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__________________
www.eyespy-paris.blogspot.com |
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Apr 20th, 2009, 12:49 AM
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#5 |
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BAN not Working!!~~
Joined: Jul 2007
Location: The Fine CIty
Posts: 3,256
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Its great to hear such stories. Excellent Customer service is what keeps customers coming back..
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__________________
 http://zeebracrossing.blogspot.com-He is before all things, and in him all things hold together. -When you walk, they will guide you; when you sleep, they will watch over you; when you awake, they will speak to you. |
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