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May 20, 2012, 11:06am   #1
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I ordered a pair of the Lace Espadrilles in Black from NM during the points event. I wear a size 6 so it's hard to wait for the sale. Anyhoo... it shows delivered at my front door on May 17th but the package is no where to be found. I called customer service but they said call back tomorrow after 2 pm CT because of inventory. Where are my shoes?????
May 20, 2012, 11:12am   #2
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Originally Posted by 50wishes View Post
I ordered a pair of the Lace Espadrilles in Black from NM during the points event. I wear a size 6 so it's hard to wait for the sale. Anyhoo... it shows delivered at my front door on May 17th but the package is no where to be found. I called customer service but they said call back tomorrow after 2 pm CT because of inventory. Where are my shoes?????
Poor 50wishes...... I am sure you have just one wish now to get your shoes..... I did happen to me more that once and later on I was able to locate my items. It did happen to Labellover not a long time ago and had a happy ending after all. I am sure you will able to fix this tomorrow and post modeling pictures soon.
May 20, 2012, 11:17am   #3
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Originally Posted by marina230 View Post
Poor 50wishes...... I am sure you have just one wish now to get your shoes..... I did happen to me more that once and later on I was able to locate my items. It did happen to Labellover not a long time ago and had a happy ending after all. I am sure you will able to fix this tomorrow and post modeling pictures soon.

Did the store/source help with locating the shoes. I've been so good and only allowed myself to buy one shoe item this summer and now it's disappeared :-(. Thanks for the shoulder to cry on!!!
May 20, 2012, 11:50am   #4
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Originally Posted by 50wishes View Post
Did the store/source help with locating the shoes. I've been so good and only allowed myself to buy one shoe item this summer and now it's disappeared :-(. Thanks for the shoulder to cry on!!!
Yes, they did. I am sure your problem will be solved shortly.
May 20, 2012, 3:10pm   #5
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Originally Posted by marina230 View Post
Yes, they did. I am sure your problem will be solved shortly.
Thanks!
May 20, 2012, 7:50pm   #6
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Good luck! I hope your problem is solved soon & you can post modeling pictures
May 20, 2012, 10:36pm   #7
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I hope your shoes will appear soon, and everything is solved. Don't worry, Valentino always bring some luck
Jun 3, 2012, 6:54am   #8
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I've received 3 calls about the lost shoes but no results yet! Now I don't really want them anymore! Bought the wedge heel version on sale!!
Jun 3, 2012, 3:46pm   #9
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Originally Posted by 50wishes View Post
I've received 3 calls about the lost shoes but no results yet! Now I don't really want them anymore! Bought the wedge heel version on sale!!
Something good came after all! I love wedges! Unfortunately, 41 is way too small for me....it is why I still do not have any Valentino, except flip flops. I was scared to ask you about your shoes, thanks for update.
Jun 3, 2012, 5:55pm   #10
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Originally Posted by marina230 View Post
Something good came after all! I love wedges! Unfortunately, 41 is way too small for me....it is why I still do not have any Valentino, except flip flops. I was scared to ask you about your shoes, thanks for update.

Thanks for your concern. This issue is that I wear a 36 so if there is one pair available it's the display which is usually out of shape from people trying them on!
Jun 5, 2012, 9:23am   #11
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Sorry but no modeling pictures of the Black Lace Espadrilles as NM/Fedex couldn't find the package. Will have to post mod pictures of the Lace Wedges when I get the time! Mystery solved!
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