Originally Posted by LabelLover81
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Yes, get your 10% back and use that for the strap.
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Waiting to hear back from her.
I went to NM today to return something and my SA there said that I should call BG and tell them to send the bag back to the vendor and have the vendor provide them with a new strap for me. That sounded like a viable option too. So I might give that a try.