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#1 |
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Member
Joined: Aug 2006
Location: Lost and found
Posts: 3,973
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OMG, I bet the families were in a state of panic!!! I know they do this w/ dogs all the time, but not 10 yo's.
Please remember that source links are required here due to copyright issues. I am adding one for you as a courtesy but please remember to include one next time. Thanks, Roo http://www.fox8.com/news/wjw-flightm...,5871706.story Airline Sends 10-year-old to Wrong City, All Alone Elisa Amigo Fox 8 News The ten-year-old Boston girl was supposed to fly to Cleveland to spend time with her grandparents and attend a summer camp. Sunday morning, Jonathan Kamens dropped his daughter Miriam off at the Boston Airport. He walked her to the gate and watched her plane take off. A few hours later he received a startling phone call from his father-in-law. "Everybody else got off the plane. I was waiting for her to come off and she didn't. I got someone to go on the plane to see what's going on and they said she's not on the plane," said Norman Bresky. Miriam's family soon found out she was in Newark, New Jersey. Although her parents say they paid an extra $75 for her to be accompanied by airline employees, Miriam ended up in the wrong city. Continental released a statement saying, "In this case, there were two flights departing simultaneously from a single doorway and miscommunication among staff members resulted in the child being boarded on the wrong aircraft. We are truly sorry for this error and have apologized to the family." Miriam was eventually re-booked onto another flight. Although she did eventually make it Cleveland later that day, her family is hoping this doesn't happen to anyone else. Copyright © 2009, WJW-TV |
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Last edited by Roo; Jun 16th, 2009 at 03:13 PM. |
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#2 |
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Member
Joined: Aug 2007
Location: The Playground
Posts: 22,369
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I'm sure she was frightened
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__________________
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#3 | ||||
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Joined: Aug 2006
Location: Lost and found
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#4 |
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au courant
Joined: Apr 2006
Location: Rue Roo
Posts: 12,704
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It's ok longchamp! We just don't want megs and vlad to have any problems!
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__________________
When I started counting my blessings, my whole life turned around. --Willie Nelson |
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#5 |
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Administrator
Joined: Sep 2005
Posts: 26,839
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All they did was apologize?! Seriously, that is a HUGE mistake.
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#6 |
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Member
Joined: Jan 2007
Posts: 4,181
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wow talk about incompetence on the part of the airlines - that is ridiculous
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#7 |
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Member
Joined: Jan 2009
Posts: 148
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The little girl must be frighten...hope that doesnt happen to another child.
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#8 |
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Member
Joined: May 2006
Location: OC, California, USA
Posts: 2,871
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Awww, poor kid. She must have been so scared.
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#9 |
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Joined: Sep 2006
Posts: 6,834
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The family paid EXTRA to make sure something like this would not happen! I think they're entitled to a refund, honestly.
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Oh no she di-int!!
Joined: Jun 2006
Location: Seattle
Posts: 19,304
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#11 |
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Member
Joined: Dec 2008
Posts: 260
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What parent would allow a 10 year old child to travel by themselves??? A parent should have accompanied their child on the trip.
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#12 |
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Louis Vuitton Addict
Joined: Oct 2006
Location: UK
Posts: 20,251
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Shocking mistake. Poor kid must have been frightened!
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__________________
Wishlist Mahina Xl or XXL in gris Balenciaga black Part Time with GSH Louis Vuitton black/white Leopard scarf (2006) Large Pewter Chanel flap Chanel J12 watch
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#13 | ||||
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Member
Joined: Jul 2007
Posts: 1,519
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Something tells me that had she been alone she might actually have ended up in the right city, lol. I think they deserve a lot more than an apology. |
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__________________
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#14 | ||||
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#15 |
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Member
Joined: Aug 2006
Location: Lost and found
Posts: 3,973
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^^ In some respects I agree w/ you, but Continental touts 2 things they perform more and better than any other airlines
1. Transport pets and get them their safely and securely Can tell you horror stories of dogs they've lost, got out of their cages, went to wrong cities, etc. 2. Transport children/elderly/person w/ diasability that needs monitored/supervised or extra attention They say they are the best airline to do this. I'm not saying I would put my child (which I have none) on an airline alone but if I was, from their marketing would chose Continental. This is a paid service. I'm sure children of divorce w/ parents that live far apart, this happens more often than we know. It's the lack of responsibility on the airlines part--If I pay you for a service I expect you to follow through w/ due diligence. |
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